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Ford Motor Company
Madison, WI, United States
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. What will you make today? Our Marketing, Sales & Service organization advances Ford’s reputation as a visionary vehicle and mobility services com
Job Source: Ford Motor CompanyClasen Quality Chocolate
Madison, WI, United States
JOB REQUIREMENTS: Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings. We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity,
Job Source: Clasen Quality ChocolatePublic Consulting Group
Madison
**Overview** Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change li
Job Source: Public Consulting GroupNatus Medical
Middleton, WI, United States
Technical Services Specialist Remote, USA The Technical Services Specialist is a crucial team member who provides worldwide technical service support to our neurology product line. What you'll get to do in this role: Adhere to all Quality System procedures impacting product or service quality for customers. Provide advanced technical service su
Job Source: Natus MedicalOracle
Madison, WI, United States
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and
Job Source: OracleForemost Farms
Madison, WI, United States
JOB REQUIREMENTS: About Us Foremost Farms USA, headquartered in Madison, Wisconsin, is a world-class supplier of cheese, dairy products, and ingredients to national and international markets. As a dairy cooperative, we are owned by the 1,100 dairy farmers who supply our high-quality milk. Our flexible, diverse plant network allows us to manufacture
Job Source: Foremost FarmsForemost Farms
Middleton, WI, United States
Position Overview This position delivers professional customer support of technology services to Foremost Farms employees and stakeholders. As a member of the Service Desk team, delivers onsite and remote support and provides high quality technology experiences to the people they support. The position fulfills requests and resolves incidents ensur
Job Source: Foremost FarmsWPS Health Solutions
Madison, WI, United States
Description Who We Are WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Med
Job Source: WPS Health SolutionsMadison, WI, United States
Introduction
The Legislative Technology Services Bureau (LTSB) is a nonpartisan legislative service agency that provides and coordinates leading-edge information technology services and support to the Wisconsin Legislature. LTSB promotes an innovative and cooperative atmosphere with many opportunities for professional growth.
In addition to a comprehensive compensation and benefits package, LTSB offers an enjoyable work environment and an excellent work/life balance. We are located on the sixth floor of the U.S. Bank Plaza building on the Capitol Square in beautiful downtown Madison. Our office is within walking distance of the Monona Terrace, the Dane County Farmers' Market, and historic State Street.
LTSB is accepting applications to recruit a skilled and enthusiastic professional for the position of Technical Services Analyst on its Technical Services team located in Madison, Wisconsin. Minimum salary is $52,000 depending on qualifications and experience, plus excellent benefits.
Position Summary
The Technical Services Analyst provides front-line technical support to the Wisconsin Legislature. The responsibilities of this position include the configuration, installation, and support of all LTSB-issued hardware and software utilized by the Wisconsin Legislature and its service agencies. This includes all Senate and Assembly offices in the State Capitol, as well as the Legislative Audit Bureau, Legislative Council, Legislative Fiscal Bureau, Legislative Reference Bureau, and the Legislative Human Resources Office.
The Technical Services Analyst position hours are typically 8 AM to 5 PM Monday through Friday, with possible coverage beginning at 7 AM and/or ending at 5:30 PM. The analyst also participates in an on-call rotation for providing after-hours support. In addition, late evening support may be required when the Legislature is in session.
Due to the nature of the job responsibilities, this position is primarily in-person. However, there may be some flexibility to work remotely on occasion.
Salary Information
Minimum salary is $52,000 depending on qualifications and experience, plus excellent benefits.
Job Details
First and foremost, candidates must possess excellent customer service and comprehensive troubleshooting skills. This includes a focus on quick critical thinking in a technical environment, while also demonstrating exceptional written and verbal communication skills. These skills are critical to success at LTSB.
Candidates must also: Exhibit great attention to detail and show a proactive approach to both team duties and independent projects.
Possess general knowledge of networking, remote access, security, Active Directory, and group policy.
Show initiative, resourcefulness, and the desire to increase technical know-how along with the ability to effectively apply knowledge learned.
Be willing and able to function in a nonpartisan environment and be able to operate in a professional manner while working in a highly public setting.
Be able to lift, deliver and set up computers, monitors, printers, and other equipment, along with the associated cabling and accessories.
Qualifications
Candidates should have a formal education in computer science or a related field ; professional experience; or a combination of education, experience, and certifications to effectively execute duties upon hire.
Ideal skills include, but are not limited to, an expert level of knowledge with: Current versions of Microsoft Windows and Microsoft Office
Desktop and laptop configuration, installation, and support
Printer and scanner configuration, installation, and support
HTML/Web Publishing/CMS services
ITSM utilization
Additionally, some desired areas of knowledge and ability include: Mobile-device support
VoIP phone systems
Presentation and instruction skills
Data manipulation (parsing/concatenation/etc.)
A+, NET+, MCP certification
How To Apply
We are seeking candidates who are legally authorized to work in the United States and will not require employer visa sponsorship now or in the future. A background check will be conducted on any finalist prior to an offer of employment.
Please send your cover letter outlining your interest in this position and a current resume to [email protected] by Wednesday, July 3, 2024.
Email Alert for Technical Services Analyst jobs in Madison, WI, United States
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