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Hampton Inn & Suites Fort Worth
Fort Worth, TX, United States
Reports To: The Front Office Associate will report directly to the Front Office Managers / Operations Manager. Job Overview The Front Office Associate is the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate must be able to deal with complaints and give accurate information to
Job Source: Hampton Inn & Suites Fort WorthOmni Hotels
Fort Worth, TX, United States
Location: Fort Worth Hotel As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife.
Job Source: Omni HotelsAimbridge Hospitality
Arlington, TX, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
Job Source: Aimbridge HospitalityCrescent Hotels & Resorts
Fort Worth, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Service, Processing, Hotel
Job Source: Crescent Hotels & ResortsInnVentures IVI LP
Grand Prairie, TX, United States
**Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our
Job Source: InnVentures IVI LPExtended Stay Fort Worth Med Center
Fort Worth, TX, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Extended Stay Fort Worth Med CenterCrescent Hotels & Resorts
Bedford, TX, United States
Careers ** Front Desk Agent** ** Front Desk Agent** **Courtyard by Marriott Boston Billerica/Bedford** A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would
Job Source: Crescent Hotels & ResortsMCR Hotels
Colleyville, TX, United States
The Front Desk Agent at the Hampton Inn & Suites by Hilton Colleyville is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS : Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, wh
Job Source: MCR HotelsFort Worth
Job Description Job Description Reports To:
The Front Office Associate will report directly to the Front Office Managers / Operations Manager.
Job Overview
The Front Office Associate is the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate must be able to deal with complaints and give accurate information to all arriving guests. A customer-oriented approach is essential in this position.
Responsibilities and Duties: Executes guest reservation, check-in, checkout, and payment and service procedures as outlined in brand training materials and in compliance with brand quality assurance standards.
Maintain high standards of personal appearance ad grooming which includes, wearing the proper uniform and name tag when working.
Ensures front desk and office (including files) are maintained in a clean and organized manner.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Maintains proper control over keys, safe deposits, and all Company and guest property and confidential information.
Other duties as assigned supporting the guest satisfaction promise by the Front Office Manager, Assistant General Manager or General Manager.
Qualifications: Ability to respond quickly and appropriately to emergency situations.
Experience in accurate cash handling and credit cards.
Ability to pass certification tests required to meet brand standards.
Ability to work well with others.
Approachability to encourage effective communication with guests and fellow team members.
Composure to work effectively under pressure and to address and resolve guest problems or concerns.
Education | Experience:
Less than a high school diploma; or 6 months to 1 year of related experience and /or training; or equivalent combination of education and experience.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form. Ability to speak with problems involving several concrete variables I standardized situations.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.
While performing the duties of the Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Email Alert for Front Desk Agent jobs in Fort Worth
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