Network & Computer Systems Administrator - SME

Lead the end-to-end patch management process for desktops, laptops, and remote desktops

Develop, implement, and maintain patch management schedules

Communicate patch schedules, reboots, and issue resolutions to end users

Collaborate with IT and security teams to evaluate, test, and deploy patches, especially for critical vulnerabilities

Perform risk and impact assessments for missing or applied patches

Document vulnerabilities and implement remediation plans

Provide advanced troubleshooting and resolution for patch-related user and system issues

Escalate issues to other teams or vendors when necessary

Use Microsoft WSUS, SCCM, and similar platforms to automate patch deployment

Maintain standard operating procedures and system configuration documentation

Conduct compliance audits and assessments

Monitor cybersecurity trends, vulnerabilities, and patch technologies

Perform other duties as assigned

Report to the Program Manager

Requirements

Bachelor’s degree in Information Technology (IT), Computer Science, or a related field; relevant and equivalent work experience (minimum 10 years) may be considered in lieu of a degree

At least 10 years of hands‑on experience in patch management or a related IT role

Strong understanding of patch management principles, processes, and tools such as Microsoft WSUS, SCCM, or equivalent solutions

Proven experience implementing automated patch management solutions and ensuring deployment consistency across environments

Expertise in developing and maintaining patch management documentation and ensuring compliance with security best practices

Demonstrated experience in assessments, audits, and patch management compliance checks

Secret Security Clearance required

Must be able to pass a background check; additional checks may be required during employment

Exceptional interpersonal, verbal, and written communication skills

Excellent organizational, analytical, and problem‑solving skills

Ability to multitask, prioritize, adapt to changing priorities, and learn quickly

Ability to work independently and on a multifunctional team

Ability to handle sensitive and confidential information appropriately

Proficient in MS Office, Word, Outlook, PowerPoint, and Excel

Familiarity with the client’s IT environment highly preferred

CISSP or CPMP certifications are a bonus

Ability to perform duties for extended periods, use computers effectively, move within office or secure technical facilities, lift and carry IT equipment up to 25 pounds, sit for long periods, and work outside normal business hours when required

Core Competencies

Demonstrates expertise in patch management processes, including the development and implementation of patch schedules, compliance audits, and risk assessments. Proficient in using Microsoft WSUS and SCCM for automated patch deployment while ensuring adherence to security best practices.

Highest-signal resume keywords

Patch Management

Microsoft WSUS

SCCM

Risk Assessment

Secret Security Clearance

Hard Skills

Patch Management Principles

Automated Patch Management Solutions

Compliance Audits

Documentation Development

Troubleshooting

Impact Assessments

Cybersecurity Trends Monitoring

Soft Skills

Interpersonal Communication

Organizational Skills

Analytical Skills

Problem‑Solving Skills

Multitasking

Certifications & Qualifications

CISSP

CPMP

Industry Keywords

IT Security

Vulnerability Management

Compliance Checks

End-User Communication

Technical Documentation

Tools & Technologies

MS Office

Word

Outlook

PowerPoint

Excel

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