Network & Computer Systems Administrator - SME

Lead the end-to-end patch management process for desktops, laptops, and remote desktops Develop, implement, and maintain patch management schedules Communicate patch schedules, reboots, and issue resolutions to end users Collaborate with IT and security teams to evaluate, test, and deploy patches, especially for critical vulnerabilities Perform risk and impact assessments for missing or applied patches Document vulnerabilities and implement remediation plans Provide advanced troubleshooting and resolution for patch-related user and system issues Escalate issues to other teams or vendors when necessary Use Microsoft WSUS, SCCM, and similar platforms to automate patch deployment Maintain standard operating procedures and system configuration documentation Conduct compliance audits and assessments Monitor cybersecurity trends, vulnerabilities, and patch technologies Perform other duties as assigned Report to the Program Manager Requirements Bachelor’s degree in Information Technology (IT), Computer Science, or a related field; relevant and equivalent work experience (minimum 10 years) may be considered in lieu of a degree At least 10 years of hands‑on experience in patch management or a related IT role Strong understanding of patch management principles, processes, and tools such as Microsoft WSUS, SCCM, or equivalent solutions Proven experience implementing automated patch management solutions and ensuring deployment consistency across environments Expertise in developing and maintaining patch management documentation and ensuring compliance with security best practices Demonstrated experience in assessments, audits, and patch management compliance checks Secret Security Clearance required Must be able to pass a background check; additional checks may be required during employment Exceptional interpersonal, verbal, and written communication skills Excellent organizational, analytical, and problem‑solving skills Ability to multitask, prioritize, adapt to changing priorities, and learn quickly Ability to work independently and on a multifunctional team Ability to handle sensitive and confidential information appropriately Proficient in MS Office, Word, Outlook, PowerPoint, and Excel Familiarity with the client’s IT environment highly preferred CISSP or CPMP certifications are a bonus Ability to perform duties for extended periods, use computers effectively, move within office or secure technical facilities, lift and carry IT equipment up to 25 pounds, sit for long periods, and work outside normal business hours when required Core Competencies Demonstrates expertise in patch management processes, including the development and implementation of patch schedules, compliance audits, and risk assessments. Proficient in using Microsoft WSUS and SCCM for automated patch deployment while ensuring adherence to security best practices. Highest-signal resume keywords Patch Management Microsoft WSUS SCCM Risk Assessment Secret Security Clearance Hard Skills Patch Management Principles Automated Patch Management Solutions Compliance Audits Documentation Development Troubleshooting Impact Assessments Cybersecurity Trends Monitoring Soft Skills Interpersonal Communication Organizational Skills Analytical Skills Problem‑Solving Skills Multitasking Certifications & Qualifications CISSP CPMP Industry Keywords IT Security Vulnerability Management Compliance Checks End-User Communication Technical Documentation Tools & Technologies MS Office Word Outlook PowerPoint Excel #J-18808-Ljbffr