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Global Channel Management
Norcross, GA, United States
Job Description: Customer Service Specialist needs 1+ years' experience Customer Service Specialist requires: High school , GED Great communicator Familiarity with electronic communication methods such as email, instant messaging and chat services Customer Service Specialist duties: Manage customer late lists, moving late jobs through the lab
Job Source: Global Channel ManagementMassey Services
Marietta, GA, United States
Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism. SUMMARY OF RESPONSIBILITIES 1. Project a Quality Image – Look, Act and Sound Professional 2. Deliver Superior Customer Service – Always be cheerful, co
Job Source: Massey ServicesSoulfoodsunday
Atlanta, GA, United States
Job Position Customer Service Specialist Description At Soul Food Sunday, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when skilled people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, a
Job Source: SoulfoodsundayWellStreet
Atlanta, GA, United States
**Customer Service Specialist** **Piedmont Urgent Care - Remote/Atlanta, GA - Full Time** * Associates Degree (Bachelors degree preferred) in Healthcare Administration, Business Administration, or a related field. * Three or more years experience in call center operations. * Five or more years of customer service (patient) experience required. * An
Job Source: WellStreetAdaptHealth LLC
Stockbridge, GA, United States
AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click
Job Source: AdaptHealth LLCRollins, Inc.
Atlanta, GA, United States
** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022177 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Relations Specialists** are committed to this purpose. Our **Cu
Job Source: Rollins, Inc.Sherwin-Williams
Roswell, GA, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns
Job Source: Sherwin-WilliamsSherwin-Williams
Atlanta, GA, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns
Job Source: Sherwin-WilliamsAtlanta, GA, United States
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
We are seeking a Customer Support Specialist to help us continue to provide outstanding support to our customers. You will assist customers over the phone and email with any issues or questions regarding the Greenlight card and mobile application. The successful Customer Support Specialist will be passionate about helping customers and ensuring they are satisfied after every customer support interaction.
This role will report to the Customer Service Manager.
Who you are:
Professional, confident, and resourceful
Someone who can be a creative problem-solver while troubleshooting customer issues
Patient and kind while addressing customer questions and concerns
An active listener who can demonstrate genuine empathy to our customers
Responsible and able to self-manage (work from home)
Proficiency in multitasking and maintaining accountability for meeting daily productivity goals
Able to quickly learn about Greenlight’s products, services and policies
What you will be doing:
Provide support over the phone and email to address customer questions or problems regarding use of the Greenlight card or registration
Actively listen to customers to confirm and clarify information and diffuse potential escalations
Build strong relationships with Greenlight colleagues and effectively relay product feedback to the product and engineering teams
Focus on efficiency and speed while ensuring that customer satisfaction remains the top priority
Effectively utilize software and internal tools to navigate customer accounts and solve issues
Continuously engage in training and other learning opportunities to expand knowledge of the company, product and role
Adhere to all company policies and procedures
What you should bring:
High School Diploma or equivalent
Exceptional customer service, active listening, and verbal and written communication skills
Proficiency with software, ideally CRM software, and strong typing skills
Shift:
This position will require nights and weekends. The schedule may vary depending on business needs. Hiring shift will be afternoons anywhere from Noon to 11pm on weekdays and weekends
Customer support specialist is a hybrid role, which requires 1 in office day a week
Who we are:
It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.
Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
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Customer Service Specialist jobs in Atlanta, GA, United States
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