Senior Program Manager

New Orleans, LA, United States

Req ID: 286412

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Program Manager to join our team in New Orleans, Louisiana (US-LA), United States (US).

Job Description:

POSITION PURPOSE

This individual contributor position facilitates the coordination of personnel and other resources (e.g. contractors, vendor partners) required to successfully complete a series of individual projects, ensuring the delivery of quality business outcomes including project deliverables, new and improved processes, and services. The Program Manager manages projects of varying complexity and operates in a tightly regulated industry environment.

The Program Manager is directly responsible for ensuring the execution of all key steps in project delivery: business, technical and functional requirements elicitation, dependency mapping, milestone projections, task-level program steps, identification and regular publishing of metrics which define project success. The position must regularly monitor work to ensure that projects remain in line with projected costs and timelines. This is accomplished by ensuring the adoption of well-established, industry best practice frameworks and methodologies.

The Program Manager is accountable for complying with all laws and regulations associated with duties and responsibilities.

NATURE AND SCOPE:

Manage multiple PM's and have lead huge multi year projects.

Need to work with Vendors and Clients and all stake holders.

This role reports to this job: DIRECTOR, PROJECT EXECUTION Necessary Contacts: INSIDE RELATIONSHIPS:

Interfaces directly with client management (business owners and project team members) in negotiation and definition of requirements.

Negotiates, defines, interprets plan/policy requirements and presents options and processing capabilities to upper level management.

Provides guidance and direction to all areas placing requirements on the system. Has management responsibility for intra-divisional projects with limited cross-department and cross-organization impacts.

Interfaces frequently with IT, PMO and business leaders. Exercises diplomacy and tact in discussions with client management on controversial subjects.

OUTSIDE RELATIONSHIPS:

Frequent contact with client management to exchange information and/or make presentations on information systems concepts.

Reviews and maintains contact with selected user groups with similar problems and user organizations.

Attends outside technical meetings as directed, making presentations when necessary.

QUALIFICATIONS

Education +10 years of industry experience.

Bachelors in Project Management, Computer Science, or related field. Completion of an approved educational program or four years of related experience may be accepted in lieu of degree Work Experience

1 year of experience in planning and implementing projects including developing scope, goals, work plans, timelines, implementation strategies and measurement processes for assessing progress toward goals and project outcomes preferred Skills and Abilities Basic degree of competency with PMBOK methodologies and frameworks such as project management, software development life cycle and ITIL. Six Sigma and Organizational development best practices a plus.

Requires basic knowledge in the field of computer science, including hardware and software products, computer systems, systems analysis, programming, development/maintenance process, and data management for large complex systems.

Strong oral and written communication skills with the ability to create and deliver presentations to organization management including Senior Management are required.

Ability to demonstrate presentation and facilitation skills working with key stakeholders and management including executive management preferred.

Experience in interpreting and explaining specialized or complex material into information consumable by the public preferred.

Must have demonstrated ability to analyze business information and process flows, gather relevant requirements and generate business, functional and technical specifications needed for successful delivery.

Good to Have Facets Experience

Hybrid - Might need to be in the office for critical meetings ones or twice a month ANALYTICAL & CREATIVE:

Must have experience identifying, defining, quantifying and solving project-related issues on a regular basis. Must have experience using creativity/innovative approaches to resolve issues despite minimum lead times and with minimum requirement definition for changes or projects of major proportions.

Must have experience correlating requirements and information from multiple sources, anticipating both current and future processing and management information needs, analyzing their potential impacts, and creating new technical solutions for these needs.

Licenses and Certifications

PMI certification preferred

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $70-$78 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.