Partner Engagement Specialist (Philadelphia, PA)
Philadelphia, PA, United States
Partner Engagement Specialist (Philadelphia, PA) Customer ExperienceRemote , Philadelphia,PA
At Imagine Learning we ignite learning breakthroughs. It drives everything we do. W e innovate together to support educators in creating those special moments when students experience the joy of learning at its best.
We also ignite career breakthroughs, with the majority of our positions being fully remote opportunities that offer you what you’re really looking for : flexible work arrangements, interesting and meaningful job responsibilities, career growth, and a supportive team .
Imagine Your Impact .
The Partner Engagement Specialist works on a team of highly skilled professional development specialists as the pedagogical expert, developing and organizing professional development for prospective and current clients. They provide account support, leading the pilot process, and maintaining customer feedback loop to the organization.
Position Type : This is a regular, full-time position .
Compensation : Base pay is anticipated to be between $ 63,410 and $ 85,000 per y ear. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
Location: In this US-based position your location will be hybrid- remote with a requirement of traveling to Philadelphia 4 times a week and working onsite 50% of the time. Must reside in the Greater Philadelphia Area.
Travel: You can also expect up to 30-50 % travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record for at least the preceding 39 months.
Envision Your Experience .
In this role you’ll have the opportunity to:
Demonstrate subject matter expertise in learning, presenting, and providing in-person and virtual trainings for pre-kindergarten through 12th grade Math and ELA .
Must have experience with 6-12 Math or K-8 ELA
Provides a baseline of customer service and account management for current clients, building trust and credibilitywith teachers, staff, and district leaders.
Deliver professional development trainings , and continually track renewals across product lines.
Develop and execute sales support strategies from interest to renewal.
Manage successful district Pilots, keeping an eye on maximizing Pilot to Adoption conversion.
Define customer segmentation, strategies and support models and identify opportunities for continuous improvement.
Support a culture centered on partner engagement and act as voice of customer to sales, marketing, and product teams.
Work collaboratively alongside other internal teams including Customer Service, Account Executives, and other Professional Development teams.
Other duties as required.
Share Your Expertise .
Experience, education, and qualifications essential for success in this role, include:
Bachelor’s degree in Education , Sales, Marketing, Account Management or relevant field, and a minimum of 5+ years of sales or account management experience; or an acceptable combination of education and experience.
A Master’s Degree in Education , Educational Technology or a relevant field is preferred.
Proficiency with Microsoft Office Suite and CRM applications required; experience with Salesforce preferred.
Must have experience and subject matter expertise in one ore more Core subject/content areas.
Ability to understand on-going market trends and align campaigns to relevant projects and programs.
Knowledge of industry accepted best practices and tools.
Strong multi-tasking, project management, and proactive problem-solving abilities.
Exceptional communication skills with strong verbal, written, and presentation proficiency.
Highly organized with a strong attention to detail and excellent follow-through.
Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion. We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.
We offer a flexible w orkplace , with the majority of employees enjoying the opportunity to work from home within the US . Headquartered in Scottsdale, AZ, we also maintain offices in Austin , TX, Petaluma , CA, and Rock Rapids , IA .
Imagine Learning provides a comprehensive benefits program to eligible employees , including:
M ultiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
C ompany-paid behavioral health coaching
1 5 paid holidays, including 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
15 days of accrued annual Paid Time Off (PTO)
Fertility benefits
Paid bonding leave when a new child joins your family
Life and short and long-term disability insurance
Pre-tax savings plans
P aid volunteer hours and annual giving events
A wide variety of professional development programs , including tuition reimbursement
Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status , or any other protected status . Imagine Learning will reasonably accommodate qualified individuals as required by law.
#J-18808-Ljbffr