Technology Architect

Boston, MA, United States

Job Description :

While we are prioritizing hiring a Solution Architect, we're interested in someone who also has experience as a technical architect and is comfortable getting into the weeds of technical decision-making if necessary. This role would not be responsible for directly managing an engineering team and would primarily partner with and direct implementing vendors.

Are you a proven technical leader who wants to work on a meaningful public-service software project? Are you an engineer with experience working on large, complex systems looking to step into a leadership role? Read on, this role may be for you.

What you'll do

As a Technology Architect, you will provide technical leadership, support, and direction and its external vendor teams who are implementing and/or maintaining a product.

The Technology Architect will report to the Associate Deputy Commissioner of Technology, Analytics, and Digital Transformation ("Client"), who oversees the Agency's technology modernization, digital transformation, and data analytics initiatives.

Role Objectives

D. anticipates kicking off implementation for a new Salesforce application in July 2024 and is currently in the procurement and planning stages. In your first few months you'll have the opportunity to help Client the foundation. The list below outlines key objectives for this role as it relates to preparing for, supporting, and transitioning from D's implementation.

#1 Software Architecture & Technical Leadership. You will define the technical architecture and direction for new Salesforce application, a cloud-based solution for professional licensing and inspection. You will work with the DOL team to establish the working agreements between DOL and the software implementation vendor's technical teams. You will ensure vendor(s) execute the technical vision and deliver high-quality software and solutions for the constituents of the Commonwealth. While defined a conceptual, high-level solution architecture, the early stages of this role will involve refining the solution architecture in partnership with selected implementing vendor as part of the initial implementation.

#2 Technology and solution leadership. You will work with Product Manager to finalize a product roadmap and refine the solution approach based on user research and business process optimization work occurring February-June 2024. You will collaborate with product manager and the vendor technical and product leads to define and estimate development, QA and other workstreams, plan implementation efforts, and help define and iterate on the solutions' future technical roadmap.

#3 Engineering practices & alignment. You will set and enforce engineering processes and tooling that will empower technical staff and help make the project successful. You will ensure environments are set up according to standards. You will collaborate with EOED IT and EOTSS technical leadership to align your product's technical direction with the Commonwealth's standards. EOTSS technical leaders will support you in solving problems that the Commonwealth has already tackled and look to you to advocate for the best technical solutions for your product where those standards might not be a fit. In the future, you will coordinate with and its vendor(s) to determine an appropriate organizational structure to support ongoing production and operations.

Qualifications

You'll be a good fit for this role if you have experience:

• Leading development teams and reporting to executives. This is a senior role. You will be in a position to provide guidance and set direction related to advanced technical concepts. You will also be expected to coordinate and communicate with both business and technical stakeholders.

• Working with large-scale web applications. The solutions you will oversee will be available to millions of Massachusetts constituents. Software projects at this scale present specific complexities and challenges, and we think you'll be most successful if you have previously held a senior technical role on at least one large scale software project.

• Modern tools and programming languages. We would like you to have deep hands-on experience with a few of these things, familiarity with most, and willingness to be proactive and learn about these or other technologies:

o Salesforce (License and Permit Management as well as broader CRM platform capabilities)

o REST API frameworks in a variety of language(s).

o RDBMS and NoSQL databases, cloud-based and data warehouses

o CI/CD and DevOps tools, particularly Jira

o utomated testing frameworks and tools

o Mobile application frameworks (e.g. React, Xamarin, Salesforce Einstein)

• Working on projects with external vendors. Many of our product teams are composed of both external vendors and internal team members. We will rely on you to advocate for with our vendors, directing them to ensure that the vendor's team is delivering high-quality software on time and according to agreed-upon functionality. We will also rely on you to help build expertise internally on the solutions delivered by our vendors to ensure they meet the short and long-term technology roadmap we have created.

• bility to see the big picture, but dive into the details. As the lead Techology Architect, you will be responsible for the overall technology delivery and should have the technical depth to dive into the specifics of each aspect of the solution, including the software development, data engineering and analytics, QA processes and User Experience (UX).

Preferred

Experience with the following:

• Experience in both waterfall and agile software delivery methodologies.

• SaaS and IaaS: Amazon Web Services, Microsoft Azure, Salesforce cloud, Snowflake, others

• Performance testing and tuning.