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Tata Consultancy Services
Columbus, OH, United States
Role: Remote Desktop Engineer Job Type: Full Time Location: Dearborn, MI (Onsite) Job Description: Strong understanding and hands-on knowledge of windows desktop platform overall Strong experience in building , maintaining, and administering windows desktop. Proficient in optimizing performance of desktops and user experience Strong in Group polic
Job Source: Tata Consultancy ServicesAmerican Cybersystems
Columbus, OH, United States
Required Skills and Experience: * Should have managed a Desktop Support/Field Services team which is spread across different locations. * Strong understanding of SLAs and CPIs and ITIL concepts * Working knowledge of the Customer ITSM Tool specially ServiceNow. * Strong technical background on Desktops, Laptops, Rugged case laptops and End User Des
Job Source: American CybersystemsTEKsystems
Dublin, OH, United States
Job Title: Endpoint Engineer Workplace Type: Onsite Work Location: Dublin, Ohio Terms: Contract to hire Pay: w2 30 - 34/hour Job Description: We are seeking an experienced Endpoint Engineer to join our team. As an Endpoint Engineer, you will play a crucial role in managing and maintaining our organization’s endpoints, ensuring optimal performa
Job Source: TEKsystemsTEKsystems
Dublin, OH, United States
Job Title: Endpoint Engineer Workplace Type: Onsite Work Location: Dublin, Ohio Terms: Contract to hire Pay: w2 30 - 34/hour Job Description: We are seeking an experienced Endpoint Engineer to join our team. As an Endpoint Engineer, you will play a crucial role in managing and maintaining our organization’s endpoints, ensuring optimal performa
Job Source: TEKsystemsInnova Solutions
Columbus, OH, United States
Required Skills and Experience: Should have managed a Desktop Support/Field Services team which is spread across different locations. Strong understanding of SLAs and CPIs and ITIL concepts Working knowledge of the Customer ITSM Tool specially ServiceNow. Strong technical background on Desktops, Laptops, Rugged case laptops and End User Desktop
Job Source: Innova SolutionsInnova Solutions Inc.
Columbus, OH, United States
Desktop Support Engineer - Technical Support Job ID: 941069 Columbus, OH , Ohio Job Type: Contract Added - 21 hours ago Job Description Required Skills and Experience: Should have managed a Desktop Support/Field Services team which is spread across different locations. Strong understanding of SLAs and CPIs and ITIL co
Job Source: Innova Solutions Inc.ACT Professional Solutions
Groveport, OH, United States
Overview: We are currently seeking a skilled Desktop Support Technician with 5-7 years of experience in IT support. The ideal candidate will have extensive experience working with Windows 7 and 10 systems, Active Directory, wireless technology, and RF scanners. This role will primarily involve providing technical assistance and support for desktops
Job Source: ACT Professional SolutionsOmni Inclusive
Columbus, OH, United States
Candidate should have 5 years experience in Desktop environment. Image a Machine (laptop / Desktop) Knowledge of SCCM DNS and DHCP Group Policy VIP Support/Executive support (Must have ) Experience in configuring the new laptop/Desktop
Job Source: Omni InclusiveColumbus, OH, United States
Responsibilities
Developing and implementing service standards and procedures for the EUC
Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support
Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
Good knowledge of Microsoft's product offerings including high level capabilities and competitor products
Supporting Windows 7 & 10 using System Centre Configuration Manager (SCCM)
Demonstrable experience of supporting Windows 10 and MS Office 365
Basic understanding of Active Directory and Group Policy
Experience with MS Intune/Autopilot is desirable
Experience on OS Imaging / Patch Management skill
Deskside Support , B/F and IMAC support
sset refreshment / OEM
pple MAC devices skills, JAMF, Airwatch and troubleshooting experience
Experience on Printer support, MDM, Intune and BYOD support
Maintaining customer relationships and improving response and delivery times
Updating service methods to improve overall efficiency
Resolving any service problems and customer complaints
Knowledge and understanding of all relevant industry standards.
Knowledge and understanding of best practices for service management.
Strong communication skills, including the ability to be influential and persuasive with stakeholders.
Technical Experience :
Strong communication skills, including the ability to be influential and persuasive with stakeholders.
7 to 10 years of EUC SME Skill
Good analytical and presentation skills
ITIL V3 certified.
Professional Attributes :
Fluent in English
Willingness to work flexible hours when needed
Excellent customer interface skills
Good interpersonal communication skills
Understanding of customer satisfaction principles and practices
bility to work under pressure
Strong communications skills, both written and oral
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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Email Alert for Desktop Engineer /EUC jobs in Columbus, OH, United States
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