Sr Lead Software Engineer, Mobile Development

Atlanta, GA, United States

A hospitality leader in customer service satisfaction with numerous accolades including Newsweek’s America’s Best Customer Service report, Reader’s Choice Awards, and Glassdoor's top 100 best places to work, located in Atlanta, GA, all roles are a hybrid of office/remote role with a great salary, culture and benefits!

Job Description

Position Title: Sr. Lead Software Engineer, Mobile Development

Department: CFA Corp Sr Lead Software Engineer, Mobile Development

Location: Atlanta, GA

Overview:

As the industry leader in overall customer satisfaction, Company thrives on pioneering what’s next. We’re looking for a seasoned professional to drive our technological vision for the point of sale forward. The role of Senior Lead Mobile Engineer on our point of service product is not just about being an expert in mobile software development but shaping a crucial experience for team members to create millions of moments of caring for our guests every day.

In this strategic leadership role, you will serve as both a beacon and a bridge, illuminating the path for developers to stay on task and unblocked while connecting the larger commerce program’s roadmap of milestones and deliverables. Your extensive experience in mobile software development will underpin the design, development, and delivery of complex, state-of-the-art commerce solutions. You will guide your teams through final development and rollout of generational advancement of currently-in-development POS products.

You will spearhead up to three technology initiatives simultaneously, leading diverse teams comprised of staff members and external vendors. Your domain will encompass everything from the initial design discovery of new features, through specification phase, to final solution acceptance by managing the software delivery lifecycle.

Collaborating with Product Owners, Designers, Analysts, and Enterprise Architects, you will leverage the expertise around you to ensure the successful development and implementation of our projects. Your leadership will play a crucial role in shaping the way we use technology to delight our customers through radically convenient and remarkably human interactions. We aren’t just making a new point-of-sale, but an innovative point-of-service to power our core value exchange in ways technology is just now making possible.

This role calls for a technology enthusiast with a strategic mindset, outstanding leadership skills, and a hands-on approach. We need individuals that are highly collaborative and can work across team and functional boundaries with ease. The problems that you’ll be solving are challenging and require teams to tackle the complexity. This means that you need to be able to do hard things with kindness. If you are excited about making a significant impact through cutting-edge mobile technology and doing it on a team that values each member’s contributions, we’d love to talk to you.

This role is based in Atlanta, GA, and will involve some travel in the field.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Company culture by fostering collaboration and community.

Responsibilities:

Solution Ownership: Take ownership of architectural decisions, shaping the technical direction and strategy for the POS product portfolio.

Solution Design and Vendor Selection: Develop comprehensive solutions based on requirements from product owners. Your solutioning will form the foundation of statements of work (SOWs) for vendor partners. You will play a key role in selecting the most suitable vendor for new engagements.

Team Building and Management: Be actively involved in the interview and selection process of contract software engineers and partner engineering teams. Oversee their onboarding and continuous progress.

Collaborative Engineering: Work closely with partner engineering teams to promote the use of industry best practices, provide solutions to complex problems, review code, and share knowledge and experiences.

Progress Monitoring: Regularly review partner's progress to ensure alignment with the project requirements, our engineering standards, and adherence to deadlines and service level agreements (SLAs).

Technological Foresight: Keep a finger on the pulse of the tech world, identifying and proposing emerging software engineering technologies, methodologies, and approaches that can enhance our operations and offerings.

Customer Technology Solutions plays a pivotal role in enhancing our guests' digital experience within our restaurants. Our scope encompasses Points-of-Sale, Mobile Commerce, Engagement Experiences, and Fulfillment Technologies, and your projects will be instrumental in these domains.

This role operates under a DevOps model, encompassing both the creation and ongoing management of solutions. It's important to note that this may occasionally require off-hours support. However, this responsibility is shared among team members to cover weekends and weeknights. We strive to design for resilience by employing cloud-native infrastructure patterns, automating responses to potential issues to enable workable solutions during standard hours.

Minimum Qualifications:

Experience with Swift or Kotlin

Experience leading engineering teams, including good interpersonal and team collaboration skills as well as demonstrated ability to drive for quality results

Experience managing partner engagements to achieve outcomes defined in an SOW

Broad and deep programming experience in modern software development languages

Experience working with an agile development methodology featuring sprints, points estimation, and daily standups

Familiarity with version control systems and code merging/branching; specific experience with git desirable

Experience in solutions architecture for distributed, highly available systems as well as cloud solutions

Proven ability to positively influence the engineering culture and practices in a professional environment

Minimum Years of Experience: 5

Travel Requirements: 10%

Required Level of Education: Bachelor’s

Job Type : Full-time

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