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Sam's Club
Anderson, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Marion, IN, United States
Family Dollar - 3201 S ADAMS ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mer
Job Source: Family DollarFamily Dollar
Tipton, IN, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarU-Haul International, Inc
Kokomo, IN, United States
Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail
Job Source: U-Haul International, IncFamily Dollar
Madison, IN, United States
Family Dollar - 1335 CLIFTY DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merc
Job Source: Family DollarFamily Dollar
Kokomo, IN, United States
Family Dollar - 208 E. Southway Blvd [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store an
Job Source: Family DollarFamily Dollar
Tipton, IN, United States
Family Dollar - 858 E JEFFERSON STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store
Job Source: Family DollarSmart Solutions Inc
Noblesville, IN, United States
Description We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at the entry level. This is an excellent opportunity to develop your skills, gain valuable experience, and grow within a company that values professionalism and teamwork. As a Customer Service Representative, you will be the fi
Job Source: Smart Solutions IncElwood, IN, United States
Responsibilities
Customer Account Administration
Communicates with customers via email and/or telephone in a timely and efficient manner
Manage large number of email correspondence
Build strong customer relationships through interactive communications
Identifies and corrects deficiencies with customer orders
Analyzes daily/weekly/monthly queries and reports related to customer accounts
Cross departmental communications
Order Processing Enters standard business orders by receiving order via email/telephone
Handles special customer-specific documentation needs
Reviews orders for errors
Order Issue(s) Resolutions Analyzes issues with orders using Order User Hold Report
Resolves issues by communicating with other departments regarding customer needs
Revise orders when needed
Releases resolved orders
Follow and create Return Material Authorization(s) guidelines
Handle complaints, provide appropriate solutions and alternatives within expected timeline
Order Coordination Plant and Distribution Center Daily Product shortage report
Resolving product and service issues
Recommend potential replacement product for customer orders
Delivery and freight rate coordination with supply chain
Communication(s) with Sales team on revised orders
Special Projects Creates/maintains reports and spreadsheets as requested
Involvement with Peak Performance team(s) as requested
Trains new hires as requested
Qualifications
Education & Experience High School Diploma
1 year working with public (pre customer service or food service)
Familiar with Supply Chain, Logistics and/or Distribution
Knowledge, Skills, & Abilities Computer skills - Microsoft Windows, MS Office (prevalent in Excel and Outlook)
Computer entry experience valuable, but not required
Detail and Process Oriented
Team Player with a Positive attitude
Ability to multi-task, prioritize and manage time effectively
Proactive
Adaptability
Sense of Urgency
Professionalism
Strong follow-up and communication skills
Physical Requirements & Working Conditions
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
The employee must be able to use fingers to constantly operate a computer or other type of office equipment
The employee in this position must be able to regularly walk
The employees must be able to use hands to handle and feel
The employee must be able to reach with both hands and arms
The employee must be able to visually detect, perceive, or recognize in near and far distances
The employee must be able to converse or convey with other individuals
The employee may occasionally be required to crouch
The employee may occasionally lift/carry items as heavy as 25 pounds
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Email Alert for Customer Service Representative jobs in Elwood, IN, United States
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