Director of Client Services
Fort Worth, TX, United States
Fischer Family Campus
249 W. Thornhill Dr.
Fort Worth, TX 76115, USA
Travel Required : Yes
Description Be PROUD of what you do:
You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. O ur services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways , in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.
Core Responsibilities
Lead, Management and Accountability
Budget Oversight
Program Design & Implementation
Quality Assurance
Funder & Community Relations
What will you be doing in your role?
You lead, manage, and are accountable for the functions performed by your team to support the overall mission of the agency.
You lead with an understanding of the agency’s Big Picture and your department’s role in that vision.
You develop, monitor, and evaluate all department work plans, outputs, and outcomes to ensure goals are met.
You monitor and evaluate team performance to ensure compliance with all expectations and standards of practice.
You provide training, supervision, mentoring, and coaching to develop department staff and leadership.
You monitor department expenditures to ensure accountability and operation within established budget.
You lead team’s identification and development of resources (volunteer, donor, financial) necessary to ensure successful department performance, including the preparation of proposals.
You represent agency leadership with community partners and civic leaders.
You cultivate positive relationships with relevant funding and monitoring entities, faith-based organizations, social service providers, and other community partners.
You complete or audit all necessary documentation to ensure compliance with funder requirements, licensing requirements and agency quality assurance standards.
You develop and implement program policies and procedures to ensure effective and efficient delivery of services.
You ensure effective communication with department, peers and agency leadership.
You assure services are delivered in accordance with agency culture, mission, vision and values.
Are you the next Director of Client Services?
Master’s Degree in social work or related field preferred or a combination of education and work-related experience.
3 to 5 years’ experience managing a diverse social service team.
Here's the Good Stuff...
Full-Time, salaried position. Pay is determined by relevant experience, work history, education and internal equities.
16 paid Holidays (including being closed Christmas Eve through New Year’s Day)
In addition, we also offer Vacation and Sick time.
403(b) with employer match- up to 6%
Paid parental/critical illness leave
Employee Assistance Program
Wellness Program
Financial Coaching
I'm in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!
Travel Required Yes . Must be willing to drive personal vehicle for job purposes.
Qualifications Skills Preferred Management Advanced
Goal Setting Advanced
Futuristic Thinking Advanced
Behaviors Preferred Innovative : Consistently introduces new ideas and demonstrates original thinking
Leader Leader : Inspires teammates to follow them
Dedicated Dedicated : Devoted to a task or purpose with loyalty or integrity
Motivations Preferred Self-Starter : Inspired to perform without outside help
Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
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