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Donohoe Companies
Baltimore, MD, United States
Canopy by Hilton Baltimore | Harbor Point Hotel is looking for bright talent to model Hilton'svision: "To fill the earth with the light and warmth of hospitality." FRONT DESK AGENT | WELCOME ENTHUSIAST (PART TIME) Position Summary: Front desk clerks assist with all aspects of guest services and present a positive impression of the establishment
Job Source: Donohoe CompaniesResidence Inn Arundel Mills
Hanover, MD, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Residence Inn Arundel MillsThe Ivy Hotel
Baltimore, MD, United States
The Ivy Hotel Front Desk Agent Position Summary: The Ivy Hotel is known for exemplary, best-in-the-state guest service. At The Ivy, the Front Desk Agent's job is unique, challenging, much more multifaceted than the equivalent job at a conventional hotel, and consequently more creative and rewarding. The person manning the Concierge desk and suppo
Job Source: The Ivy HotelHilton
Severn, MD, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonMicrotel Gambrills
Gambrills, MD, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Microtel GambrillsMeyer Jabara Hotels
Baltimore, MD, United States
**Job Description** Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Job Title: Front
Job Source: Meyer Jabara HotelsMarriott
Laurel, MD, United States
Job Summary: Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy. Responsibilities: - Greet guests upon arrival
Job Source: MarriottShaner Hotel Group
Baltimore, MD, United States
Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily repo
Job Source: Shaner Hotel GroupBaltimore, MD, United States
Canopy by Hilton Baltimore | Harbor Point Hotel
is looking for bright talent to model Hilton'svision: "To fill the earth with the light and warmth of hospitality."
FRONT DESK AGENT | WELCOME ENTHUSIAST (FULL TIME)
Position Summary:
Front desk clerks assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests and receive payment for services.
Essential Functions:
1. Check guests in and out of the hotel according to hotel and/or brand standards.
2. Inform guests about the hotel's facilities, policies and procedures. Provide tourist information to guests.
3. Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
4. Take, modify and cancel guestroom reservations.
5. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
6. Perform cashier duties, cash traveler's' checks. Post phone charges and other miscellaneous charges to guest accounts.
7. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
8. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
9. Maintain cleanliness of the Front Office area.
Additional Responsibilities:
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
- Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Skills and Abilities:
- Good communication and interpersonal skills.
- Ability to stand for extended periods of time.
- Ability to work in a fast-paced environment.
- Ability to maintain control and composure in difficult situations and exhibit good judgment.
Canopy by Hilton Baltimore | Harbor Point Hotel
1215 Wills St. Baltimore, MD 21231
Canopy by Hilton Baltimore | Harbor Point Website
Email Alert for Front Desk Agent | Welcome Enthusiast (FULL TIME) jobs in Baltimore, MD, United States
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