VP of Sales Engineering

Palo Alto, CA, United States

Job Title: Vice President of Sales Engineering

Location: Bay Area, California

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

Responsibilities:

Sales Engineering Leadership:

Provide strategic leadership to the sales engineering team, ensuring alignment with overall sales objectives and revenue goals.

Drive technical pre-sales initiatives, supporting the sales team in positioning our AI software solutions effectively.

Cross-Functional Collaboration:

Collaborate closely with the sales, product management, and marketing teams to ensure a cohesive and coordinated approach to customer engagement.

Work with product management to relay customer feedback and technical requirements for product improvement.

Act as a technical advisor during the sales process, engaging with key stakeholders to understand their technical requirements and challenges.

Develop strong relationships with customers, instilling confidence in our technology and solutions.

Technical Expertise:

Stay abreast of industry trends, competitor offerings, and emerging technologies in the AI, Cloud, and SaaS domains.

Provide technical guidance to the sales team and customers, demonstrating a deep understanding of our product capabilities.

Team Development:

Recruit, mentor, and develop a high-performing sales engineering team.

Foster a culture of continuous learning and technical excellence within the team.

Collaborate with the sales enablement function to develop training materials and resources for the sales team.

Ensure the sales team is equipped with the technical knowledge and tools needed for successful customer interactions.

Client Presentations and Communication:

Conduct technical presentations to clients, effectively communicating the value proposition of our AI software solutions.

Serve as a technical spokesperson at industry events and conferences.

Qualifications:

Proven experience in a leadership role within sales engineering, preferably as a Director or above.

Background in AI, Cloud, and SaaS technologies.

Strong technical acumen and the ability to articulate complex concepts to both technical and non-technical stakeholders.

Demonstrated success in collaborating with cross-functional teams.

Excellent leadership and team management skills.

Location and Compensation: This role is based in Palo Alto, California. Competitive salary and benefits package commensurate with experience. The range for the base salary is $175,000-$240,000.

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As set forth in Aisera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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