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Sam's Club
Taylorsville, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Hickory, NC, United States
Family Dollar - 3226 SPRINGS RD NE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and
Job Source: Family DollarFamily Dollar
Vale, NC, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarSam's Club
Newton, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Hickory, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Hudson, NC, United States
Family Dollar - 485 MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merchan
Job Source: Family DollarFamily Dollar
Granite Falls, NC, United States
Family Dollar - 31 PINEWOOD RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merc
Job Source: Family DollarFamily Dollar
Maiden, NC, United States
Family Dollar - 220 ISLAND FORD RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and
Job Source: Family DollarHickory, NC, United States
Job Details
Job Location
NC- Hickory (2) - Hickory, NC
Position Type
Full Time
Travel Percentage
Less than 10%
Job Shift
First Shift
Customer Service Representative
SUMMARY: Responsible for providing effectively serving all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively on how to resolve product and service problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintains customer records by updating account information.
Attract potential customers by answering product and service questions, information about other products and services.
Monitors production order schedules and expedites delivery per customer requests.
Generate correspondence to secure additional customer information to resolve customer disputes.
Maintains detailed files for documentation.
Serves as liaison with manufacturing, engineering, and shipping personnel.
Processes changes orders.
Provides timely feedback to the company regarding service failures or customer concerns.
Duties may be expanded upon and additional duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to handle or feel.
The employee frequently is required to talk or hear.
The employee is occasionally required to reach with hands and arms.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
SKILLS AND QUALIFICATIONS
Manufacturing experience in the corrugated industry preferred.
Prior computer data entry experience preferred.
Excellent communication skills and presentation skills
Application knowledge of products and production processes.
Application knowledge and skill for computer data entry.
Knowledge of Quality standards- both ISO and QS.
High School Diploma/ Equivalent
Ability to work in a fast paced environment
Ability to work independently
WORK ENVIRONMENT
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Exposure to wet and humid conditions.
Exposure to high, precarious places; fumes or airborne particles; and vibration.
Noise level in the work environment is usually loud.
CERTIFICATES, LICENSES, REGISTRATIONS
None required
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
SKILLS AND QUALIFICATIONS
Manufacturing experience in the corrugated industry preferred.
Prior computer data entry experience preferred.
Excellent communication skills and presentation skills
Application knowledge of products and production processes.
Application knowledge and skill for computer data entry.
Knowledge of Quality standards- both ISO and QS.
High School Diploma/ Equivalent
Ability to work in a fast paced environment
Ability to work independently
Email Alert for Customer Service Representative jobs in Hickory, NC, United States
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Please refresh the page and try again.
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