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Sr. Product Manager

Atlanta, GA, United States

Company Overview

Revel Systems is the POS and platform built to help businesses achieve their goals. Improving day-to-day operations and fueling merchant growth, Revel’s streamlined solution pairs intuitive point-of-sale, e-commerce and payment capabilities with powerful management tools, as well as a set of open API’s that enable a broad set of ecosystem providers in a single platform.

Revel works with businesses of all sizes, from small merchants to global enterprises, that are looking to implement cutting-edge technology that helps increase revenue, improve efficiency, and enhance experiences for employees and customers. Founded in 2010 with headquarters in Atlanta, Revel is a leading member of the Apple Enterprise Mobility Program. We are also proud to say that in 2021 Revel was once again rated in the Top 5 Places to Work according to Atlanta Business Chronicle.

The Revel team is focused on its mission to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive. Come join our smart and motivated team to help us achieve our next stage of growth.

The Sr. Product Manager is responsible for assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The role focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Sr. Product Managers work closely with teams of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams. Importantly, the Sr. Product Manager, must be able to work at the strategic level (generating innovative ideas for growth, change management) and at the tactical level (analyzing data, solving problems, being a force multiplier and leader of their teams).

Key Responsibilities:

Product Discovery: 50%

Translates product strategy to solutions that solve business/customer problems and communicates direction and product priorities to the development team.

Seek to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value.

Monitor research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.

Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction.

Identify goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings.

Formulate, test and refine assumptions and hypotheses through user research and testing.

Make product decisions that drive value on a daily basis.

Product Delivery: 50%

Manage and groom the product backlog; makes future decisions based on the value that will be delivered.

Participate in standups, iteration planning sessions, product demo, and retrospectives.

Condense complex technical concepts into non-technical language for stakeholders.

Foster collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments.

Advocates for the end user and stakeholder by becoming associated with the product, empathizing with, and understanding user needs.

Work with the product team to continuously assess progress, disseminate lessons learned, and understand next steps.

Manage cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

Preferred Qualifications:

3-6 years of relevant experience.

Experience managing software solutions for the restaurant or retail space

Why Revel?

We are a product company: we influence product development decisions and create tools for driving foodservice businesses to success.

We offer a unique cultural environment: supportive leadership, Agile values, 360 feedback culture, recognition of professional accomplishments.

We care about technology and quality: our teams are empowered to determine best ways of solving problems.

We care about our employees: health insurance is provided for every member of our team.

We invest in personal development: annual conference budget, 10% of working time dedicated to learning, Udemy.

We share our success: Profit Sharing Plan for employees.

We work flexible hours: you are in control of your working schedule.

This position is not open to CA, CO, WA, and NY residents.

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