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Apex Systems
Portland, OR, United States
Job#: 2028069 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Customer Service Specialist Location: 1211 SW 5th Ave Ste 1250 Portland OR
Job Source: Apex SystemsCareer Advancement Group
Portland, OR, United States
US Based Wellness Company is Seeking Dynamic, Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as you have a strong drive for
Job Source: Career Advancement GroupSyntricate Technologies
Oregon City, OR, United States
Job title: Customer Service Specialist Pacific Time Zone 100% Onsite but possible future Hybrid Temp but possibly temp to hire for right candidate (Temp to hire after 640 hours) Work Hours: TBD either 6:00-3:00 or 7:00-4:00 PT As a Customer Service Specialist mission will be to act as a representative of our company to provide top quality servic
Job Source: Syntricate TechnologiesWorkoo Technologies
Portland, OR, United States
About the job Customer Service Specialist - Remote Roles And Duties Serve as 1st point of contact to consumer queries, offering in-depth info on readily available solutions that align along with criteria, assisting the customer in creating informed choices. Evaluations client requests and brings in suggestions based on particular travel necessiti
Job Source: Workoo TechnologiesSherwin-Williams
Vancouver, WA, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns
Job Source: Sherwin-WilliamsRollins, Inc.
Portland, OR, United States
** Customer Service Specialist - Will Train** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023300 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpos
Job Source: Rollins, Inc.Workoo Technologies
Portland, OR, United States
About the job Customer Service Specialist - Remote Roles And Duties Serve as 1st point of contact to consumer queries, offering in-depth info on readily available solutions that align along with criteria, assisting the customer in creating informed choices. Evaluations client requests and brings in suggestions based on particular travel necessiti
Job Source: Workoo TechnologiesThe Commerce Bank
Portland, OR, United States
** Customer Service Specialist - Portland, OR** **** New At the Commerce Bank of Oregon in Portland, we believe that delivering exceptional service to our clients is the single most important function we perform in our role as bankers. We are dedicated to enriching professional, nonprofit and business organizations by providing them and thei
Job Source: The Commerce BankPortland, OR, United States
Responsibilities
Establish customer service policies and practices to ensure exceptional customer satisfaction across all channels, including social media platforms.
Develop and maintain customer relationships with key customers, influencers, affiliates, and social community.
Provide high-level product support to customers via phone, chat and email.
Collaborate with and monitor output of small offsite customer service team.
Oversee the daily operations of the customer service department and self-identify priorities and urgent service needs.
Assist in determining and reaching company-wide customer service goals (KPIs).
Interact with customers by answering queries and addressing complaints in a timely manner.
Develop and implement strategies for community building and engagement to enhance brand loyalty and customer satisfaction.
Help develop weekly and monthly surveys and reports to evaluate customer satisfaction across all channels.
Stay current on the latest industry trends and techniques in social media engagement and customer service to continuously improve practices.
Train new employees and educate them on the company's customer management policies.
Skills & Qualifications
Impeccable customer service skills with a passion for providing exceptional customer satisfaction.
Deep knowledge of best practices in customer service and retention strategies.
Proficient in using applicable software applications used in customer service and social media operations.
Strong written and verbal communication skills to effectively communicate with customers and team members.
Strong aptitude for technical software products to provide accurate and comprehensive support to customers.
Problem-solving skills to address customer issues and find effective resolutions.
Patience, compassion, and empathy to handle difficult customer situations with care, both offline and online.
Excellent time management skills to prioritize tasks and manage workload efficiently across multiple customer engagement channels.
Willingness and readiness to learn and adapt to new technologies and practices in customer service.
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Customer Service Specialist jobs in Portland, OR, United States
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