Global Enterprise Architect_

Indianapolis

**Job Summary**

The Global Enterprise Architect is a strategic, customer-facing member of the Global Account Team. The Global Enterprise Architect is a consultative partner for our large enterprise customers, focusing on understanding their goals and strategies and mapping solutions to business outcomes. The incumbent in this role will have a deep understanding of various technology solutions and capabilities around Next-Gen Hybrid Infrastructure, Modern Workplace, Hybrid Cost Management, and Enterprise Cybersecurity.

The Global Enterprise Architect is responsible for developing cross-functional strategies and solutions bringing together technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers solve their business challenges.

This position reports to theGlobal Presales Engineering Manager and will have a Home Office setup.

**About Us**

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy:

+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

+ Continuous professional growth and leadership opportunities.

+ Health, wellness, and financial benefits to offer peace of mind to you and your family.

+ World-class facilities and the technology you need to thrive – in our offices or yours.

**Responsibilities**

_Include, but are not limited to:_

+ Demonstrate leadership to ensure that SHI's recommended solutions are comprehensive, achieve customer expectations, and meet business objectives

+ Engage with multiple layers of contacts within an organization to gain insights into the client’s environment

+ Translates the clients’ business and technical objectives into solutions

+ Act as liaison between client stakeholders and SHI subject matter experts (SMEs)

+ Position SHI services and drive the development of supporting documentation

+ Accountable to manage opportunities and engage specialty resources to drive multi-faceted solution development

+ Focused on delivering a world class customer experience

+ Participate in account planning and execution

+ Ongoing training and learning to understand and position SHI’s service offerings

+ Territorial alignment with strategic OEM partners

+ Educate and develop sales teams on technical selling, product training, SHI services, and technology trends

**Qualifications**

+ Proficient with Microsoft Office Products, including Visio, PowerPoint, Excel, and Word

+ Experienced with building and understanding detailed SOW documentation

+ 7+ years' client-facing experience working on one or more complex data center, cloud, security, or network infrastructure solutions

+ Experience supporting enterprise accounts desired

+ Familiarity with the RFI/RFP process

+ Conceptual understanding around Disaster Recovery, Business Continuity, High Availability Solutions, and Virtualization technologies

+ Expertise in mainstream technologies including Dell, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS

+ Experience with Public and Private Cloud Solutions

**Required Skills**

+ Possess a real passion for technology

+ Outstanding written and verbal communication skills

+ Proven ability to build relationships with customers

+ Proactive mindset

+ Excellent presentation skills

+ Ability to work effectively, add value as a team member, and assume a leadership role for the team

+ Ability to train and disseminate information within an area or operation

+ Ability to resolve and close complex technical and selling situations

+ Ability to work effectively within all levels of an organization, both internally and externally

+ Ability to work both individually and in a team environment

+ Must be results driven with a strong sense of urgency

+ Attention to detail, organization, and follow up skills are critical

+ Initiative to research and resolve problems with a positive attitude

+ Exceptional time management skills

+ Strong documentation skills to include system/network diagrams and presentations

**Unique Requirements**

+ Up to 25% travel required

**Additional Information**

+ The estimated annual pay range for this position is $175,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

+ Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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**Job Locations** _US-Remote | US-WA-Seattle | US-CA-Sacramento | US-CA-San Francisco_

**Requisition ID** _2024-17357_

**Approved Min (Total Target Comp)** _USD $175,000.00/Yr._

**Approved Max (Total Target Comp)** _USD $250,000.00/Yr._

**Compensation Structure** _Base Plus Bonus_

**Category** _Technical Presales/Post Sales_