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Operations Reporting Analyst

California, MO, United States

We have four opportunities to join the Alliance as an Operations Reporting Analyst in the Operations Management Department.

ABOUT THE DEPARTMENT

The Operations Management Department is a new department at the Alliance, developed to bring health plan operations data management and reporting under one umbrella to help drive timely business decisions through insights and analyses. The department consists of three teams: Provider Data Management, Member Data Management, and Operations Reporting. The Operations Reporting team will collaborate closely with the Alliance’s Data Analytics Services team in the Information Technology Division.

ABOUT THESE POSITIONS

We are filling four Operations Reporting Analyst positions in total, ranging from level II to level IV. These roles will be reporting to the Operations Reporting Manager and will lead dashboard, data mart and report design and development, and performance of ad hoc data analysis. Level III and IV Analysts will work with more complex data sources and/or across multiple data topics, and the level IV Analyst will also serve as a subject matter expert and lead to lower-level Analysts. Candidates interested in any level are encouraged to apply.

THE IDEAL CANDIDATE

Experience in analyzing health plan data

Experience in designing and developing ways for data to be quickly analyzed by operations colleagues (i.e. extracts, reports, dashboards and visuals)

Experience in facilitating requirements-gathering for problems to be solved and questions to be answered using data

The desire to understand the business and the role data plays in supporting operations initiatives

WHAT YOU'LL NEED TO BE SUCCESSFUL

Knowledge of: The health care industry, the Medi-Cal and/or Medicare programs, and managed care concepts

Methods and techniques of research, data analysis, and reporting

SQL and other data querying methodology

Information technology systems, databases, and reporting tools

Tableau or other reporting development software

Ability to: Identify issues, conduct research, analyze and interpret data, reach logical and sound conclusions, and make recommendations for action

Translate a reporting need into detailed report requirements to inform data mining and report writing processes

Create datasets and build reports from datasets

Review data to ensure data integrity and quality and to identify data anomalies

Interpret reporting requirements and ensure accuracy of data reported

Education and Experience: Bachelor’s degree in Management Information Systems (MIS), Business, Public Administration, Healthcare, or a related field

A minimum of three years of experience in healthcare operations which included a minimum of one year of experience performing data analysis and/or operational reporting (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying

Note: the education and experience qualifications listed above are for the level II Analyst position. Required years of experience increases for the level III and level IV positions. See full position descriptions below for full requirements.

We are in a hybrid work environment and we anticipate that the interview process will take place remotely via Microsoft Teams.

While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.

In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.

The hiring compensation range for this position is listed below.

The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferrable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location).

Operations Reporting Analyst II: $75k - $100k

Operations Reporting Analyst III: $85k - $115k

Operations Reporting Analyst IV: $95k - $135k

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are an E-Verify participating employer

Join us at Central California Alliance for Health (the Alliance) is an award-winning regional Medi-Cal managed care plan that provides health insurance for children, adults, seniors and people with disabilities in Mariposa, Merced, San Benito and Santa Cruz counties. We currently serve more than 418,000 members. To learn more about us, take a look at our  Fact Sheet .

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Are you a current or former employee of any of the following state agencies? Department of Health Care Services (DHCS), California Department of Social Services (DSS), or Department of Managed Health Care (DMHC)? If yes, please select below.  *

No

Yes - Department of Health Care Services (DHCS)

Yes - California Department of Social Services (DSS)

Yes - Department of Managed Health Care (DMHC)

If you are not currently in the state of California, do you have plans to relocate?  *

Please select

Will you now or in the future require sponsorship for employment visa status?  *

--

This position requires a valid Driver's License, transportation, and automobile liability insurance. Do you meet this requirement?  *

Please select

Are you at least 18 years old? (If under 18, hire is subject to verification that you are ofminimum legal age.)  *

--

Are you interested in being contacted about temporary assignments or positions at the Alliance in the future?  *

In addition to hiring regular positions, like the one that you are applying to, we also have temporary positions available at times. Let us know if you would like to be contacted about these opportunities in the future by selecting 'yes' below.

--

As a reminder, please use the Employee Careers Portal to login and submit your application. You can access the link through the Weekly TA Announcement.

Are you a current temporary employee on an assignment at the Alliance?

--

Are you a former temporary employee who has been on an assignment at the Alliance?

--

Are you related to a current Alliance Employee?  *

The Alliance defines “relatives” to include: spouse / domestic partner, children, siblings, parents, in-laws, step-relatives, nieces, nephews and cousins. This policy also may apply to individuals who are not legally related but who reside with another employee.

--

If you are related to a current Alliance Employee, please list their name:

I acknowledge the following questions are related to our Employee Recruitment Incentive Program  *

--

Did one of our current employees tell you about the Alliance and/or this position?  *

--

If yes, you must enter their name in order for them to qualify. Please enter their name here:

I hereby certify that the facts and information set forth in my application and resume are true and complete. I authorize Central California Alliance for Health and its agents to investigate any and all of the statements that I have made. I understand that if I supply false or misleading information on my application or resume I may not be considered for employment. I also understand that if I become employed, false statements on this application or resume, or omissions of information may result in my termination.  *

My typed name shall have the same force and effect as my written signature.

U.S. Standard Demographic Questions The Alliance is dedicated to creating a work environment focusing on inclusivity and belonging, In addition, we are interested in ensuring we have a diverse workforce. To that end, we invite you to voluntarily self-identify your race and ethnicity, as well as provide information on additional demographics. This data will remain anonymous and reported in aggregate to support our Diversity, Equity, Inclusion and Belonging efforts and to improve our future outreach and recruitment efforts.

How would you describe your gender identity? (mark all that apply)

Man

Non-binary

Woman

I prefer to self-describe

I don't wish to answer

How would you describe your racial/ethnic background? (mark all that apply)

Black or of African descent

East Asian

Hispanic, Latinx or of Spanish Origin

Indigenous, American Indian or Alaska Native

Middle Eastern or North African

Native Hawaiian or Pacific Islander

South Asian

Southeast Asian

White or European

I prefer to self-describe

I don't wish to answer

How would you describe your sexual orientation? (mark all that apply)

Asexual

Bisexual and/or pansexual

Gay

Heterosexual

Lesbian

Queer

I prefer to self-describe

I don't wish to answer

Do you identify as transgender? (Select one)

Yes

No

I prefer to self-describe

I don't wish to answer

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (Select one)

Yes

No

I prefer to self-describe

I don't wish to answer

Are you a veteran or active member of the United States Armed Forces? (Select one)

Yes, I am a veteran or active member

No, I am not a veteran or active member

I prefer to self-describe

I don't wish to answer

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