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Greenwood Star LLC
Atlanta, GA, United States
Position is full-time/in-office and requires commute to Atlanta (Buckhead) office and occasional travel to asset locations. This is an entry-level position requiring between 0 and 3 years of experience. Greenwood Star is seeking an Yardi Support Administrator for its Atlanta office. The ideal candidate should have some experience in Yardi and its
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Position is full-time/in-office and requires commute to Atlanta (Buckhead) office and occasional travel to asset locations.
This is an entry-level position requiring between 0 and 3 years of experience.
Greenwood Star is seeking an Yardi Support Administrator for its Atlanta office. The ideal candidate should have some experience in Yardi and its connected systems, as well as a strong grasp of technical support fundamentals. We offer competitive pay and benefits as well as opportunity for career advancement.
Summary: Deliver Yardi and general technical support, improve workflow automation, create training and support documentation, answer helpdesk tickets, troubleshoot software and hardware issues, and facilitate communicate with external vendors and technical contacts.
Responsibilities:
Perform activities related to all aspects of Yardi and its connected systems’ needs.
Improve workflow automation, custom report creation, payment processing, maintenance, and other commonly used modules.
Answer helpdesk tickets and perform ledger corrections and other data corrections.
Coordinate with IT, Operations, Finance, and other internal departments regarding the continued development and improvement of Yardi processes.
Create user training and support documentation.
Provide webinar assistance/training to staff.
Identify and improve inefficiencies throughout the Company’s technical systems.
Assist with overall software maintenance, migration, implementation, and upgrades.
Routinely audit data to ensure accurate workflows.
Upkeep the corporate/asset websites, and other marketing pipelines
Maintain and troubleshoot hardware equipment
Qualifications:
(Preferred) Hands-on experience with Yardi applications
(Preferred) 1+ years’ technical support experience
Previous experience in multifamily
Demonstrated ability to read, write, and communicate effectively
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Yardi Support Administrator jobs in Atlanta, GA, United States
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