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Customer Service Representative-Part-Time

Humble, TX, United States

Job Description - Customer Service Representative-Part-Time (210000D3) **Job Description**

Customer Service Representative-Part-Time - ( 210000D3 ) **Description**

**Move, Build, Grow your career!** As the premier global asset management and disposition company, Ritchie Bros. helps thousands of people around the world buy and sell heavy equipment, trucks, and other assets every month. With our multiple onsite and online selling platforms and commitment to first-class customer service, Ritchie Bros. is trusted worldwide for making buying and selling easy, efficient, fair, and transparent. If youre an innovator with an entrepreneurial spirit, we want you to join our growing team employed in a wide variety of positions from sales to operations to corporate functions as we transform the global used equipment market. Join us on our journey and move forward with us, build your success, and grow your career. Were looking for a **Customer Service Representative-Part-Time in Humble,Texas** **The Opportunity:**

Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers.

*In this role youll:*

* Receive consignor enquirers and ensure that they provide proper documentation to sell their transportation items in our auctions.

* Gain and apply knowledge in the processes of our business in order to best support our customers.

* Ensure that external customers have a positive experience doing business with Ritchie Bros.

* Ensure that requests from internal customers are acted upon timely and accurately.

* Resolve issues and track interactions relating to customer requests.

* Provide information related to upcoming auctions and equipment.

* Proactively reports areas of customer concerns.

* Perform other various duties as required from time to time.

* E-Clerking duties if required and as opportunities become available.

* Work closely with Territory Managers.

* Ensure confidentiality while dealing with contracts and consignors.

* Provide proper documentation to buyers in order for them to register their purchases from an RBA auction.

**Heres what you bring:**

* 1-3 years experience at a high-volume customer contact with additional, transactional duties and responsibilities.

* Demonstrated commitment to maintaining strict ethical standards - both on and off the job.

To get an idea of what our auctions are like, you can check out some auction videos on YouTube right here: , or connect with us today through or Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the companys selling channels include: the worlds largest industrial auctioneer offers live auction events with online bidding; an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance equipment condition certification; , an online marketplace offering multiple price and timing options; a leading European online equipment listing service; and offering privately negotiated sales. The company also offers sector-specific solutions including , and Cat auctions, plus equipment financing and leasing through For more information about the unprecedented choice provided by Ritchie Bros., visit Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls please. **Primary Location**

: US-TX-Humble **Work Locations**

: Houston 15500 Eastex Frwy Humble 77396 **Job**

: Customer Service **Job Posting**

: Jul 23, 2021, 7:10:24 PM

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