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Lowe's
Millington, TN, United States
Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ens
Job Source: Lowe'sLowe's
West Memphis, AR, United States
Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ens
Job Source: Lowe'sHobby Lobby
Memphis, TN, United States
**Job Title:** Customer Service Representative **Overview:** Hobby Lobby is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. Our ideal candidate will provide exceptional service to our customers, ensuring their shopping experience is pleasant and efficient. As a Customer Service Representat
Job Source: Hobby LobbyFamily Dollar
Memphis, TN, United States
Family Dollar - 3255 HICKORY HILL RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store an
Job Source: Family DollarTMX Finance LLC.
Memphis, TN, United States
**Customer Service Representative** CAROUSEL_PARAGRAPH * Memphis, Tennessee * Customer Service Representative * 26721 ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description** **Overview** As a Customer Service Representative (CSR), you will use your love for business, people, and the community coupled with your passio
Job Source: TMX Finance LLC.NTT DATA
Memphis, TN, United States
Req ID: 4489 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both profess
Job Source: NTT DATAMorrow Group USA Inc
Memphis, TN, United States
Description Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a
Job Source: Morrow Group USA IncFedEx SupplyChain
Memphis, TN, United States
Shift Hours 1st shift Monday-Friday 3955 E. Holmes Rd. Memphis, TN 38118 About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio tha Customer Service Representative, Customer Service, Continuous Improvement, Representative, Supply Ch
Job Source: FedEx SupplyChainMemphis, TN, United States
**Customer Service Rep-20170**
CAROUSEL_PARAGRAPH
* Memphis, Tennessee
* Customer Service
* 5000802818700
Pratt - Converting Divi Memphi ** Share Job**
** Job Description**
POSITION TITLE: CUSTOMER SERVICE REPRESENTATIVE
SUMMARY
Take and process customer orders and address all customer inquiries and complaints.
DUTIES AND RESPONSIBILITIES
Take customer orders either directly from customers or sales representatives.
Place orders on a timely basis for purchases of materials and supplies to be used in production.
Process billing.
Handle customer complaints and questions and follow-up with appropriate internal personnel as required.
Maintain customer files.
Process new items.
Process purchase orders.
Coordinate accounting credits.
Record and distribute customer order changes.
Fax confirmations to customers
Assist sales personnel as appropriate and assist in generating supplemental sales.
Track warehouse items to insure availability and that agreed upon minimum/maximum levels are followed. Analyze monthly usages and re-stocking per customer
Complies with company policies and procedures.
Additional duties as assigned by management.
EDUCATION and/or EXPERIENCE
High school diploma or GED
Candidates are PREFERRED who offer the following:
Experience working in a manufacturing environment
Computer data-entry experience
Experience in the corrugated box industry
LANGUAGE SKILLS
Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form. Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
TECHNICAL SKILLS
Application knowledge and skill for computer data entry
Application knowledge of products and production processes
Quality standards both ISO and QS
PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear, stand, and sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.
PERFORMANCE MEASUREMENTS
The performance of the Customer Service Representative will be measured as follows:
Operating standards - The employee will need to meet or exceed the Operating Standards set in the area of sales and customer service. Such standards will be set annually and communicated to the representative.
Personal growth - Each year there will be professional goals developed and agreed to by the representative and supervisor.
Employee relations The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.
Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans
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Email Alert for Customer Service jobs in Memphis, TN, United States
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