Director of Product (KYC)
Hoboken, NJ, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Position: Director , Product Manager
Location: Hoboken and Remote – 2 days a week in Hoboken office.
NICE Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow, and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.
NICE Actimize is currently seeking a senior-level individual with high energy and drive to join our team as a Director , Product Manager for the NICE Actimize Data Intelligence team. Focus on Client Onboarding. KYC and both public and premium data sets.
Responsibilities
As a Director, Product Manager, you will be responsible for overall product strategy from strategic planning to tactical activities
Research, gather, and define content and data requirements driven by client & market needs
Own content roadmap plans and prioritize data sources and capabilities to support ongoing delivery, sales/marketing initiatives, and new or existing customers' feedback
Write requirements documents that effectively communicate requirements to Product Owners, R&D, and other relevant technical teams
Work closely with development teams to ensure on time deliveries of product releases
Use Agile Product Management methodology to manage content backlog and deliveries
Analyse market trends and closely monitor product competitors
Act as the subject matter expert for content and data and market internally (cross teams, engineering, sales, pre-sales, and marketing) as well as externally (business partners, customers)
Research, gather, and define business requirements from discussions with clients, partners, sales, and other sources for current and future product releases
Work with marketing, release management and education teams on product materials. e.g., white papers, customer presentations, training presentations, videos, webinars, solution brochures, solution guides
This position may require some travel (10-15%)
Qualifications
Must Have
Experience with Managing & Delivering Cloud/SaaS Products
5+ years experience in client onboarding and KYC, financial crime operations and solutions.
Experience with third party public and premium vendor data products or offerings
5+ years of software product management or product marketing experience, preferably with enterprise software
Ability to work flexibly and independently in a fluid, start-up like environment
Ability to work successfully with clients and business partners directly
Excellent problem-solving ability in high pressure situations
Excellent negotiation skills to resolve internal and external competing priorities
Superior written and oral communication skills, coupled with technical acumen
Strong attention to detail and ability to meet deadlines
BSc or BA degree, or higher
Highly Desired
Proven ability to influence cross-functional teams without formal “direct-line” authority
Experience working with offshore development team
Experience working with financial institutions
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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