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Custody Ecosystems Product Manager : Inquiry Management Workflow – VP (hybrid)

Boston, MA, United States

Job Description

Custody Ecosystems Product Manager : Inquiry Management Workflow – VP (UK or US)

The Custody Product organisation is recruiting for a Custody Ecosystems Product Manager to help drive the Inquiry Management Workflow strategy as part of the wider Custody Ecosystem/Disruptive Technology remit. Whilst the focus will be on the Inquiry Management Workflow, the successful candidate would also assist with other Custody Ecosystems efforts including Account Opening, Post Trade Settlement, Tax etc. State Street’s Custody Product organisation is undergoing an exciting period of transformation and requires an experienced product manager with good subject matter expertise, client lens & industry presence to join the team to help take this business forward.

Function

As a Custody Ecosystems Product Manager you will be part of a small team responsible for leading the engagement with the responsible FinTech(s). FinTechs have been disrupting the Custody landscape in recent years, and State Street is well positioned to take a considered approach having had the opportunity to see the landscape unfold. Primary focus & responsibility will be to help take the strategy from conception through to implementation; identifying external opportunities for partnership, building business cases and then taking through to implementation.

Responsibilities

As a Custody Ecosystems Product Manager, you will have responsibility for the following:

Building a relationship with the FinTech at all levels from CEO/Founder through to Client Engagement/Support

Fostering relationships with STT Operations, IT, Client Management & (other) Product organisations as required

Driving the adoption of the platform (internally & externally)

Demonstrating benefit

Measuring success

Influencing change

Participation at industry events including roundtable and speaker opportunities

Being a champion of change & challenging the status-quo to drive internal & external benefit

Identifying other FinTechs that can bring value to STT Custody and our Clients

Developing business cases to assess value; and drive senior buy-in for those that make sense

Working with Procurement, Legal & TPRM on all aspects of the engagement as required

Skills

Excellent programme management skills

Strong PowerPoint skills is key

Detail oriented – problem solver

Intellectually curious

Independent, self-motivated and a team player with strong influencing skills

Positive, can-do approach and champion of change

Effective communicator at senior levels both internally & externally

Comfortable working in a demanding delivery focussed environment

Experience

Proven track record in influencing change and driving large programmes of effort

Strong knowledge of Global Custody business preferred, particularly inquiry management

Prior experience working in Product, Operations and/or Technology roles

Experience working with institutional investor client base

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range

$100,000 - $167,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job ID: R-743792

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