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Manpower Group Inc.
Addison, TX, United States
Requirements: Strong understanding of network infrastructure and network hardware. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Fortinet FortiGate experience is a big plus. Must be familiar with a wide base of technologies such as ne
Job Source: Manpower Group Inc.Veracity Consulting Inc
Dallas, TX, United States
Job Description Veracity is a business and technology consultancy that specializes in optimizing companies' business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are
Job Source: Veracity Consulting IncTephra
Dallas, TX, United States
Description: Role: Delivery Partner - Telecom - Communication Media and Information Services Location: Plano, TX Responsibilities: Working in a cross functional environment with Delivery team, Pre-Sales and Solutions team. Responsible for Operational Governance with customer and internal reviews Look for opportunities within the existing area
Job Source: TephraOlsson
Plano, TX, United States
Company Description We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed
Job Source: OlssonAbode Techzone LLC
Dallas, TX, United States
Job Title : Business Analyst cum OSS Technical Consultant Location : Dallas, TX Duration : 12 months Contract No of new vacancies to be filled: 5 Interview : Three rounds of video interview • The Technical Lead should have knowledge in all systems in service order management to design a solution. Good in Java Programming concepts and scripts Go
Job Source: Abode Techzone LLCPAM Health
Plano, TX, United States
Network Analyst Location: Plano, TX We are seeking a knowledgeable network analyst to ensure that our computer network enhances business operations. In this role, your duties will include analyzing network performance, providing network support, and performing system maintenance tasks. To ensure success as a network analyst, you should exhibit ex
Job Source: PAM HealthPAM Health
Plano, TX, United States
Job Description Job Description Network Analyst Location: Plano, TX We are seeking a knowledgeable network analyst to ensure that our computer network enhances business operations. In this role, your duties will include analyzing network performance, providing network support, and performing system maintenance tasks. To ensure success as a netwo
Job Source: PAM HealthDiverse Lynx
Dallas, TX, United States
Job Title: Clarify Architect with Java Expertise - Telecom Domain Location: Miami or Remote (once in a month travel to client location) Job Type - Fulltime Introduction: We are seeking an experienced Clarify Architect with Java expertise who is also familiar with the telecom industry's dynamics. This role involves designing and implementing c
Job Source: Diverse LynxDallas, TX, United States
About the Job
The Telcom Analyst is responsible for installing, laying out, and maintaining all Telcom network components across the company. The successful candidate will work closely with cross-functional teams, including other infrastructure and operations teams, development teams, vendors, and leadership, to ensure network reliability and performance that aligns with business requirements.
Duties & Responsibilities
Installs, configures, and maintains the organization's infrastructure objects, e.g., routers, ports, switches, and firewalls
Has knowledge of LAN/WAN
Installs, configures, and troubleshoots analog, digital, and VOIP telecom infrastructure
Experience with Nextiva strongly preferred
Ability to react quickly to outages and provide connectivity solutions for events in adverse weather conditions
Monitors switches, firewalls, and SD-WAN devices for bandwidth usage, outages, and throughput
Proactively researches, assesses trends, and makes recommendations for optimizing network infrastructure
Review configurations, guidelines, standards, and policies to increase value and reliability to the organization
Assists in developing documents, diagrams, policies, and procedures, and assist in training
Provides weekly status reports on projects and outages
Relies on experience and judgment to plan and accomplish tasks
Works within a team environment, typically with guidance from the information security team, project lead, or manager
Oversee the day-to-day operations of the Telecom unit within the assigned region
Assign and prioritize tasks to the technicians using Service Desk (Zendesk) software and monitor the distribution of workload
Conduct site surveys and liaise with the user community to ascertain their Telecom needs
Escalate unresolved Telecom issues to senior IT staff by providing concise descriptions and supporting information
Lead Telecom projects related to setting up new sites, upgrading infrastructure, and refresh equipment
Enforce Quality Assurance by reviewing the documented resolutions of other techs in the Service Desk software
Interface and Manage Telecom Vendors to resolve Telecom-related issues and system upgrades
Handle escalated customer service issues (ISP and Weave) efficiently keeping customer satisfaction high.
Use of Telecommunications provisioning software and Nextiva to administer moves, adds, and changes on ACS end users' phones, VoIP phones, Voice Mail, and Fax Systems
Coordinate and manage the relocation and new staff setup for all voice-related services; deliver, set up, and configure phone instruments as needed
Use ACS Telecom Inventory Management System to keep up-to-date inventory on the voice and data lines and Telecom equipment
Coordinate, prepare, and provide end-user technical training and/or documentation
Provide work direction, problem resolution, and training to other technical support personnel as needed
Enforce ACS' standard procedures for the disposal of end-of-life equipment
Field escalated support calls and emails related to telecom support
Prepare technical requirements/specifications/proposals/reports/design documents for Telecom services and equipment, i.e., VoIP, Video conferencing, etc., as needed
Develop and execute migration plan of existing Centrex services to VoIP environment including the configuration and distribution of the software
Excellent interpersonal and communication skills, both written and verbal
Other duties as assigned.
Requirements Bachelor's degree in Information Systems/ Technology Field
5+ years in network operations with progressive responsibility
CCNA certification or higher is preferred
Technical expertise with networking components and procedures, firewalls and network security, and network monitoring tools.
Datacenter, campus, and edge networking
Knowledge of multi-VLAN, Next Generation Firewalls, SD-WAN, Spanning Tree, and wireless networking
Mid-level knowledge of network and computer technologies.
Strong work ethic and multi-tasking ability.
Able to work unsupervised but utilize direction, supervision, and training effectively
Excellent analytical problem-solving and decision-making abilities
Strong written and verbal communication skills
Understanding of standard concepts, practices, and procedures within networking
Requires 60% Travel
Benefit Packages
Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*
Email Alert for Telecom Analyst jobs in Dallas, TX, United States
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