Software Engineer, Customer Trust & Safety
Seattle, WA, United States
Join a leading fintech company that’s democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + role
As an engineer on the Customer Trust & Safety team, you will be responsible for building the foundational products and services that Robinhood teams utilize to ensure Robinhood is a safe place for our users.
This team aims to provide solutions and platforms that cater to a variety of internal and external scenarios from building prevention and detection controls for specific fraud patterns to building generic platforms that enable rapid prevention, detection, and mitigation cycles.
Our success is our customers’ success; you will directly help customers safely invest, engage & transact on the Robinhood platform as they build their financial future! Your work will be critical in building and maintaining trust with our customers, regulators, and the public.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What You’ll Do
Own sophisticated technical projects from design to execution stage with emphasis on scalable and long lasting designs.
Build fraud detection solution, platforms, and abstractions to materially accelerate and empower other developers
Collaborate with our product, data scientists, and other engineers in our team to design and architect innovative solutions to improve Robinhood’s fraud detection and mitigation platform and build user trust
Deploying machine learning algorithms and augmenting data scientists to make the Robinhood the most trusted platform
Adopting industry standards and best practices..
What You Bring
3+ years of software engineering experience.
You are able to tackle sophisticated engineering problems that deliver results
You have a strong technical grasp and have excellent judgment on task prioritizations
You can demonstrate self-sufficiency
You have a growth mindset coupled with a fascination for technology at scale
What We Offer
Market competitive and pay equity-focused compensation structure
100% paid health insurance for employees with 90% coverage for dependents
Annual lifestyle wallet for personal wellness, learning and development, and more!
Lifetime maximum benefit for family forming and fertility benefits
Dedicated mental health support for employees and eligible dependents
Generous time away including company holidays, paid time off, sick time, parental leave, and more!
Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Office locations (by comp zone)
US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA; Washington, D.C.
US Zone 2: Denver, CO; Westlake (Dallas), TX; Chicago, IL
US Zone 3: Lake Mary, FL
Click Here To Learn More About Robinhood’s Benefits.
Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood - UK/EEA Applicant Privacy Policy.
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