Engineering Manager Customer Experience

Beaverton, OR, United States

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

WHO WE ARE LOOKING FOR As an Engineering Manager, you will be part of a highly visible, strategic team passionate about aligning strategic objectives with tactical demands. The team you lead is part of GAPs Customer Experience (CX) organization which is focus on delivering the developer and user experience layers for Nikes foundational technology platforms.

What you will work on The successful candidate will:

* Lead an engineering team delivering end-to-end user and developer experience solutions in support of the platform capabilities

* Ensures team is using Nikes Global Technology delivery methodology to develop GAP products

* Stays ahead of industry trends and leads development of key innovation platforms

* Develops and manages team metrics

* Accountable for growing & developing team by attracting top industry talent

WHO YOU WILL WORK WITH

* Works closely with architecture, engineering, and product management leadership to develop GAP vision, strategy, and execution plans that are aligned with business outcomes and the "platformization" of Nikes technology foundation

* Partners with Reference Architecture to ensure architectural consistency across all platforms

* Bachelors or Masters degree in Computer Science, Business, Engineering, or related field or any combination of relevant equivalent experience, education, and training

* 5+ years experience leading and managing UI or full stack engineering teams

* 7+ years hands on experience in delivering technology solutions/products

* Familiarity with modern UI technologies including Javascript, React, CSS, and CDNs

* Familiarity with localized and accessible user interface patterns

* Experience with Agile development methodologies including Scrum

* Experience with DevOps and NoOps culture

* Experience with managing extensive cross team delivery dependencies

* Proven track record of bringing innovation to large enterprises

* Experience working with UX designers and methodologies including Design Thinking

* Extensive background in working with business and technology partners to develop platform roadmaps

* Proven track record of being results orientated with demonstrated ability to achieve aggressive goals

* Strong presentation and facilitation skills

* Must excel working in team-oriented roles that rely on ability to collaborate with others

* Excellent written and oral communications skills

* Self-directed and comfortable working in ambiguous environments

* Experience working in a highly matrixed organization

* Demonstration of strong influencing skills

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

**How We Hire**

At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best and to do that, you need to understand how the hiring process works. Transparency is key. * This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.

**Benefits**

Whether its transportation or financial health, we continually invest in our employees to help them achieve greatness inside and outside of work. All who work here should be able to realize their full potential.

Job titleEngineering Manager Customer Experience LocationBeaverton, OregonNIKE, Inc. is committed to fostering a diverse and inclusive environment for all NIKE employees and job applicants and offers a number of accommodations to complete our interview process including readers and sign language, accessible and single location for in-person interviewers, modified equipment/devices and closed captioning. If you need an accommodation to complete the application process, were here to help! Please contact us at +1 503-671-4156 and include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

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