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  • Dental Care Alliance

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    Chicopee, MA, United States

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Regional Business Partner

Chicopee, MA, United States

Overview Dental Care Alliance is currently seeking a Regional Manager to join our management team. This ideal candidate must be able to travel to the following states FL,GA, MA, & MD. This Regional Manager provides leadership, direction and support to the affiliated Dental Care Alliance offices within their region, to ensure financial and operational success. We are looking for a strong leader to build successful relationships with Office Managers, Staff and Dentists. We need an individual that has a strong background in HR and training to ensure the continued success of the staff in their Region. This individual will be responsible for identifying solutions to increase revenue and make each affiliated offices in their region successful and meet their goals. Candidate must have proven strong leadership and management experience; and 5+ years of experience managing multiple dental practices. They must also understand Key Performance Indicators, growth metrics and have a good understanding of clinical vs. non-clinical.All aspects of the job require an exceptional level of customer service and communication skills.

Responsibilities The following office manager duties are noted; however, other duties may be assigned:

Supervises Office and Area Managers

Provides overall operational management direction and guidance to regional offices. (Non-Clinical Staff)

Hires office managers and involved in recruiting process for key office positions.

Ensures compliance with Dental Care Alliance policy and procedures.

Plan and implement programs for obtaining the operational goals and objectives for the region.

Ensures compliance with Federal and State laws for dentistry as well as employment and safety.

Trains and evaluates office and area managers as a continuous process.

Other duties as assigned

Qualifications 5+ years of supervision or management of multiple dental offices and staffs.

Working knowledge of computer applications such as Microsoft Word, Excel, and Outlook.

Experience with dental office management software.

Knowledge of effective and efficient dental office operations and production concepts.

Able to travel as needed to various regional offices.

Must have a comprehensive understanding of the complete business side of dental office operation and management to include IT, Payroll, Collections, Recall Systems, Growth Metrics, KPI performance, etc.

At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.Go further with an Ally

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