Head of Knowledge Management

Houston, TX, United States

Who is our client and your future employer? The company where energy is opportunity!

Our client occupies a unique position in the global energy industry. They are the world's largest producer of hydrocarbons (oil and gas). With significant investment in technology and infrastructure, they strive to maximize the value of the energy they produce for the world and commit to enhancing value to society.

Headquartered in the Kingdom of Saudi Arabia and with offices around the world, our client combines market discipline with a generations-spanning view of the future, born of our nine decades of experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven them to deliver significant societal and economic benefits to not just the Kingdom, but also to many communities, economies, and countries that rely on the vital and reliable energy they supply.

This company is one of the most profitable in the world and amongst the top five global companies by market capitalization.

LHR Americas LHR Americas recruits people from around the world to work in Saudi Arabia.

Who are we looking for? Our client is seeking an expert for the Knowledge Management (KM) Group within its Training & Development organization. The KM Group partners with Knowledge Champions, who are embedded throughout company departments to perform demographic analysis and identify critical skills to maintain and preserve knowledge and develop the resources required to train the next generation of employees.

The Head of Knowledge Management role will help guide this critical function as it transforms to meet the challenges of a dynamically changing workforce.

Minimum Requirements Bachelor of Science in Knowledge Management, Program Management, Information Management, Communications, or a related field.

Master in Knowledge Management and/or relevant Knowledge Management certifications would be a big plus.

5 years of experience as a KM practitioner or consultant utilizing knowledge building, knowledge sharing, and knowledge management skills to promote a sharing and learning culture.

Experience in the Oil & Gas, Energy, Engineering and/or Manufacturing industries, with both industrial and professional workforces.

Proven successful background in managing Knowledge Management and Knowledge Transfer programs for internal stakeholders.

Proven ability to act as a catalyst for change and as a champion for continuous improvement.

Experience successfully leading and coaching staff, preferably in a multicultural environment.

Key Responsibilities Support Department Management in all planning, budget, administrative, and staff-related activities, initiatives, and programs for the Knowledge Management Group.

Contribute to and support learning and educational initiatives related to Knowledge Transfer within departmental processes, helping to identify and support department KT champions.

Ensure business continuity by promoting knowledge sharing through the organization's business processes and systems by, strengthening links between knowledge transfer and the information systems, to facilitate seamless exchange of information.

Track and report upon Knowledge Transfer KPIs.

Serve as the primary point of contact for all program-related reporting outputs, deliverables, and communications. Present findings and data to the subject department’s leadership team.

Support the development of knowledge-based products that strengthen the Program’s overall performance, including best practices, lessons learned, success stories, and guides/templates/toolkits.

Participate in and direct the KM team in conducting research and needs analysis and selecting appropriate learning approaches, such as skills audit, knowledge mapping, competency development, training delivery, workplace solutions, knowledge gap analysis, and prepare recommendations and solutions to address identified gaps.

Provide consultation to management and partners on proposed training programs and policy changes.

Complete the transformation design project, gain management approval, pilot the new program, and implement once the concept is proven.

Job Benefits Monthly Base Salary – aligned with company employees with similar skills

Monthly Overbase – 25% of your monthly base salary

Benefits Supplement – 20% of your monthly base salary, after 3 years of service, reward increases to 25% of base, after 6 years 30% of base, and after 12 years 35% of base

Severance Package (2-year vest period) – year 2 to 5: 2 week's pay for each year of service, Year 6+: 4 week's pay for each year after

Employment Tax – if employee chooses to separate themselves from their ‘home country’ for income tax purposes, most will not be required to pay ‘home country’ income taxes; company will not report income to the ‘home country’ governments. Please check with your tax advisor for specifics relating to you

Employee Share Purchase Plan (ESPP) (eligible after 12 months of service) – maximum purchase equal to 10% monthly base pay with a cap, 20% share discount

Incentive Plan – annual; based on performance, approx. 1.8x monthly base salary

Travel Allowance – annual; approx. $8,200 per household member 11+ years old residing in Saudi Arabia and $6,000 per household member under 11 years old

Vacation & Paid Holidays – 38 vacation days / 4 travel days / 11-13 paid holidays

Medical/Dental Plan – complimentary in-Kingdom Johns Hopkins medical care/facilities for employee and eligible family members. In-Kingdom dental services subsidized

Educational Assistance Plan (EAP) – Out of Kingdom Assistance: 90% of expenses with a maximum per child, lesser of 5x monthly base salary or the company max ($48.5K), plus 3 round-trip economy air travel tickets; undergraduate college-age children get 2 round-trip economy air travel tickets; In Kingdom Assistance: 2x monthly base salary or the company max ($16.3K)

Settling in Allowance – one-time payment; Family Status - 100% of monthly base salary; Single/Bachelor Status – 60% of monthly base salary

Stages of our Hiring Process 1. Resume Evaluation:

A member of our recruitment team will evaluate that your resume matches the client's job description requirement.

Use the job description requirements to highlight your relevant experience and skills.

Be specific and describe the significance of your work, keyword alignment is important. Emphasize the impact of the work you've contributed to HR areas and tasks. Use your professional profile/resume to focus on major accomplishments and qualifications that match the job.

If your resume evaluation is suitable for this position, the recruitment team will invite you to a preliminary phone/video interview in 2-3 days.

If your resume evaluation is not suitable, you will be receiving an e-mail notification in 2-3 days.

2. Interviews Stage:

2.1 LHR Americas preliminary phone/video interview: A member of the Talent Acquisition team from LHR Americas will first schedule a call with you to discuss the details of the position, your interests, and qualifications. Furthermore, your English level will be evaluated at this stage, ONLY native or advanced speakers will approve this evaluation.

If this preliminary phone/video interview is successful, your resume will be submitted to our client.

If your preliminary phone/video interview is not successful, our Talent Acquisition consultant will inform you.

2.2 Client Face to Face interview: This interview will happen only if your resume is approved by our client, we cannot guarantee the time our client will take to approve your resume, but it should take less than a week.

If your resume is approved a member of the Talent Acquisition Team will get back to you and schedule a face-to-face meeting in a defined location. You will be told to go to the location.

The client interview contains technical questions that help assess your familiarity with problem-solving in your given field and may include a behavioral evaluation. Be prepared to explain how you approach problems and produce solutions.

If your face-to-face interview is successful, the hiring team will further evaluate your resume, decide, and then receive a conditional job offer.

If your face-to-face interview is not approved, LHR Americas will inform you.

2.3 There could be additional video interviews with hiring managers, which may also contain technical questions that help us assess your familiarity with problem-solving in your given field.

3. Conditional Offer:

A successful interview may result in a conditional offer of employment.

Conditions for employment include but are not limited to medical examinations, and permission to secure a visa to work and reside in-country.

4. Relocation Process:

After your offer is accepted and all conditions for employment are met, you will be assigned a relocation advisor from LHR Americas. This advisor will be your go-to resource for your job transition, providing valuable advice on visa logistics, notice periods, medical requirements, and more.

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