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Vice President of Operations

Columbus, OH, United States

Vice President of Operations

About the Company

Esteemed provider of office furniture & architectural solutions

Industry

Furniture

Type

Privately Held

Founded

1891

Employees

51-200

Specialties

Engage

& Retain

Enhance Collaboration

Workplace Wellness

Interior Design

Space Planning

Workplace Furniture

Workspaces

Workplace Wellness

Hybrid

Real Estate Utilization

Turnkey Solutions

Corporate

Education

Healthcare

Hospitality

ATM

Move Management

and Warehousing

About the Role

The Company is seeking a Vice President of Operations to join their leadership team. The successful candidate will be responsible for leading the operations of the company's dealerships, with a focus on sales coordination, project management, warehouse, and service/installation departments. This role requires a strategic leader with a strong business acumen, a proven track record in process improvement, and experience in operational and financial management. The Vice President of Operations will be tasked with developing and expanding services to meet customer expectations, ensuring the quality and cost-effectiveness of all services, and driving complete customer satisfaction. Key responsibilities include setting and leading an operations strategy, driving a customer service focus, and managing operational budgets and profit levels.The ideal candidate for the Vice President of Operations position at the company will have at least 7 years' experience in a senior operational leadership role, a BA/BS degree in business or a related field, and a background in industry operations, including order entry, customer service, project management, and related areas. The role demands an individual with excellent interpersonal and influencing skills, a results-oriented approach, and the ability to lead and develop teams. Experience with process improvement techniques, job costing, and a strong understanding of operational and performance metrics are essential. The company is particularly interested in candidates with commercial furniture dealership experience and a background in working with family-owned, high-growth companies.

Hiring Manager Title

President

Team Size

50

Direct Reports

5

Travel Percent

Less than 10%

Functions

Operations

General Management

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