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Patient Care Coordinator

Worcester, MA, United States

The Bedi Dental Group difference

Bedi Dental does dental differently for patients and clinicians alike, and we want our dental assistants to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.

The Patient Care Coordinator Role

We are looking for someone with at least 1 year of dental experience who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. Be the first and last impression for all patients. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is approachable and hard working.

Skills

Oversight of daily operations including scheduling, billing, and project management

Ensures schedule is booked and confirmed according to office protocol

Coordinating and overseeing marketing and referral effort

Manage accounts receivables to include patient and insurance

Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice

Helping with patient and team issues and concerns

Achieve financial performance and revenue growth goals while supporting our culture and mission

The Patient Care Coordinator we are looking for:

Demonstrates strong patient care and communication skills

Dental background

Is excited about collaborating with a dental team

Is adaptable to new ways of working in a dental office

Dentrix knowledge is a plus!

Benefits for at Bedi:

Generous compensation package

Medical and vision benefits

401(k) benefit with a match

Generous paid time off plus company holidays

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