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NVIDIA
Santa Clara, CA, United States
We are seeking a motivated Senior HPC Technical Account Manager, passionate about data center and networking technologies, to provide comprehensive solutions for sophisticated installations, maintenance, or operations for a broad scope of groundbreaking networking products and will provide a premium customer experience to some of our largest custom
Job Source: NVIDIAASRC Federal Holding Company
Mountain View, CA, United States
Job Description ASRC Federal is searching for a Senior HPC Applications Manager to support Inuteq LLC out of NASA AMES, CA ASRC Federal, InuTeq proudly supports NASA's High Performance Computing Services program with our site in Mountain View, CA at the Ames Research Center. Make a DIFFERENCE on a program that supports 4 On-site Supercomputers to
Job Source: ASRC Federal Holding CompanyPalo Alto Networks
Santa Clara, CA, United States
Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for b
Job Source: Palo Alto NetworksASRC Federal Holding Company
Mountain View, CA, United States
Job Description ASRC Federal is searching for a Senior HPC Engineer to support Inuteq LLC which this role is fully telework ASRC Federal InuTeq provides High Performance Computing services throughout the HPC lifecycle for computational requirements, architecture, acquisition, and operations to federal government customers. Our employees embrace i
Job Source: ASRC Federal Holding CompanyKLA
Milpitas, CA, United States
Job Description/Preferred Qualifications Key Responsibilities: Technical Leadership : Lead a team of engineers, and system architects to develop the platform for DL training and inference Define the technical vision, strategy, and roadmap for DL/AI systems within the HPC domain. AI Infrastructure Design and Optimization : Collaborate with hardware
Job Source: KLAKLA
Milpitas, CA, United States
Base Pay Range: $180,700.00 - $307,200.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined
Job Source: KLAHackerRank
Mountain View, CA, United States
[Full Time] Senior Manager, Technical Account Management at HackerRank (United States) | BEAMSTART Jobs Senior Manager, Technical Account Management HackerRank United States Date Posted 04 Jan, 2023 Work Location Mountain View, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Opt
Job Source: HackerRankSupermicro
San Jose, CA, United States
Job Req ID: 22887 About Supermicro Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedente
Job Source: SupermicroSanta Clara, CA, United States
We are seeking a motivated Senior HPC Technical Account Manager, passionate about data center and networking technologies, to provide comprehensive solutions for sophisticated installations, maintenance, or operations for a broad scope of groundbreaking networking products and will provide a premium customer experience to some of our largest customers by being a main point of contact for our customers, assisting them with technical inquiries, debugging and resolving their issues.
As a member of our NVIDIA Enterprise Experience Support Team, you are a conscientious, proficient communicator who is fundamentally interested in taking ownership in resolving issues, while ensuring a high level of customer satisfaction is maintained and delivered. Significant part of the role is also to interact with Engineering, Marketing, and Support teams regularly on technical issues.
What you will be doing:
Resolving sophisticated customer concerns and technical issues through meticulous research, reproduction, and solving problems for customers installing our products and supporting systems using Linux Operating Systems (Multi-distro), with the focus on NVIDIA InfiniBand and GPU Technology and our End-to-End Solutions
Responding to customer product support inquiries via telephone, email, or conference calls
Triaging and resolving customer issues during installation, operation, maintenance or product application or interoperability with other vendors.
Participate in multi-functional team meetings and giving feedback to engineering and marketing regarding product requirements, customer experience, support tools, etc.
Being a technical resource, develop, re-define and document standard methodologies to share with internal teams (Support/R&D) for support processes and improvements.
Site visits and conference calls with customers
What we need to see:
Four-year degree from an accredited University, College, or equivalent experience in Computer Science, or Electrical or Computer Engineering
5+ years in providing in-depth Customer Support and debugging for hardware and software products.
Established knowledge of Enterprise platform and systems engineering who understands Linux triage, knowledge about servers and can resolve hardware and/or OS internal issues.
Linux OS including System Administration and Networking on a LFCS/RHCSA level.
Networking Technology, protocols and routing including IP, L2 and L3 on a CCNP/CompTIA Networking+ and Cloud+ level.
Containerized solutions experience on a level of DCA and/or CKA
Able to debug networking protocols using tools such as TCPDUMP and Wireshark or similar packet generation and analysis tools
Exceptional interpersonal skills with the ability to maintain and lead the overall resolution for any critical issue raised by our customers, under all circumstances.
Excellent verbal and written English skills
Strong organizational skills and able to prioritize/multi-task easily with limited supervision
Ways to stand out from the crowd:
InfiniBand, RDMA and GPU Technology
Clustering or HPC Data-Center technologies including Upper Layer Protocols (i.e., MPI, NCCL)
Additional Operating Systems such as Microsoft Windows, VMware, Unix
Shell scripting (Bash/Python)
Ethernet and Storage technologies
The base salary range is 104,000 USD - 195,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Email Alert for Senior HPC Technical Account Manager jobs in Santa Clara, CA, United States
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