Enrollment Technician
Fairfax, VA, United States
PURPOSE:
The Technician, Enrollment II is responsible for ensuring that members are accurately enrolled into Client member enrollment systems in a timely manner, and according to the account contract or service agreement for complex accounts. To accomplish this, the associate in this role may interact and coordinate activity with key client account contacts, subscribers, Client Sales, Underwriting, Finance, and Information Technology associates, as well as associates aligned to the Account Installation Division of other Client Client Plans.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
ccommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: High School Diploma or GED
Experience: 3 years experience in membership enrollment, member services, billing, claims operations, and/or data analysis
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Must be able to work effectively in a team environment, Proficient
Must be able to adapt swiftly to multiple and rapidly changing priorities, Proficient
Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software, Proficient
Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate Client system, Proficient
Must be able to utilize Microsoft Office Suite, especially Excel, Proficient