Hotel Night Auditor
Houston
Job Description Job Description Our property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities: Process additional administrative, bookkeeping. and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Make sure every hotel guest has a pleasant stay
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications: Experience in the hospitality industry or guest services is preferred, but not required
Some college is preferred but a high school diploma or equivalent is required
Requires a flexible schedule that allows for overnight shift hours
Computer proficiency is required; experience with accounting or reservation software is preferred
Great communications. and excellent customer service skills are required
About Company
Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza® Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Made Park.
Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.