Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Sage Hospitality Group
Washington, DC, United States
Why us? Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC’s fastest em
Job Source: Sage Hospitality GroupSage Hospitality Group, LLC
Washington, DC, United States
The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents a Front Desk, Hotel, High School, Guest Experience, Operations
Job Source: Sage Hospitality Group, LLCColumbia Association
Columbia, MD, United States
**FRONT DESK - FRONT DESK SUPERVISOR** Columbia, MD, USA Req #321 Tuesday, February 8, 2022 FRONT DESK - FRONT DESK SUPERVISOR The Front Desk Supervisor ensures the front desk delivers a consistent and exceptional member experience to all members, prospective members, guests and team members. The Front Desk Supervisor works with other club leaders
Job Source: Columbia AssociationOnelife Fitness
Falls Church, VA, United States
** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT013514 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk A
Job Source: Onelife FitnessOnelife Fitness
Germantown, MD, United States
** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT014136 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk A
Job Source: Onelife FitnessWestin Alexandria
Alexandria, VA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Westin AlexandriaHilton
Arlington, VA, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonSport & Health
Reston, VA, United States
** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT014490 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk A
Job Source: Sport & HealthWashington, DC, United States
Why us?:
Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton
Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by
being influential, driven, and ultimately committed to the continued growth and success of the hotel
and community!
Nestled in the heart of DCs fastest emerging neighborhood along the Anacostia River, Homewood
Suites by Hilton Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-
suite Washington Navy Yard hotel is just footsteps away from the Washington Nationals ballpark
and is proud to be an official partner and passionate supporter of the Nationals. With many new
restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will
find its easy to Be At Home during their stay. Featuring a modern glass faade and contemporary
dcor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows
and Washington Nationals memorabilia along with all the other amenities of the Homewood
Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up
bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol
and the Washington Monument.
Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard
Job Overview:
The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents are completed in accordance to established policies and procedures. Assists in the training and hiring of Front Desk Agents.
Responsibilities:
Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner.
Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
Coordinate activities and foster good relations with our valet and taxi services.
Provides information and assists staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
Implement emergency training and procedures to ensure appropriate protection of the hotels guests, staff and company assets.
Ensure all Front Desk Associate duties are completed daily.
Qualifications:
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Requires working knowledge of guest services and hotel services, policies or operations.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Work inside 95%Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits:
Sage Hotel Discounts across the US
SRC Restaurant Discount
Medical, Vision, & Dental Insurance
Hilton Discount
Referral Bonus Eligible
Access to the Sage Savings Spot (Beneplace)
Email Alert for Mgr Front Desk jobs in Washington, DC, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.