Inside Sales / Customer Service Associate
Chicago, IL, United States
Description:
Inside Sales / Customer Service Associate
Chicago, IL, United States
Job Description
Are you an inside sales / Customer Service representative, aspiring to grow professionally and financially? Do you have what it takes to grow with a company aspired to expand rapidly?
This is NOT an ordinary inside sales associate position. The growth potential in this expanding and entrepreneur company is exciting!
A Chicago chemical free cleaning service seeks a great Inside Sales / Customer Service Representative for high revenue growth rate for 2024 and the years beyond.
Are you?
• Inspired: You have a burning desire to do great things and to grow!
• Thoughtful: You have a healthy sense of self and how your life impacts the world around you.
• Skillful: You are dedicated to what you do. You love working on the edge of your comfort zone and embrace risk and failure head-on.
• Chill: You approach work with a love for life, respect for peers, and a healthy dose of fun!
Do you also have these skills?
• Strong desire to become a great Inside Sales / Customer Service Representative; Effectively convey the value of our service to potential clients emotionally. Converting warm leads into actual sales!
• Highly sensitive to potential clients' emotional needs in the context of home cleaning.
• Excited to work in an Inside Sales / Customer Service environment with weekly sales goals and aspired to beat the goals week by week.
• Excellent customer service and communication skills.
• Be able to manage a long sales cycle effectively, while providing great client service after initial sales.
• Attention to detail and follows tasks and projects through to completion.
• Comfortable working with web-based sales, scheduling, and client service applications.
• Eager to learn. Highly coachable - open minded to grow into new skill set / mindset.
Job Responsibilities for Inside Sales / Customer Service Representative:
• Take sales calls and convert these calls to scheduled cleaning service. Improve constantly to reach weekly sales goals.
• Build and maintain sales funnels to maximize conversion rate.
• Manage initial cleanings to ensure cleanings go smoothly.
• Follow up with client after the first cleaning and convert one - time clients and repeat clients. Resolve client issues with superb customer service.
• Ensure client happiness via phone, text, and email.
• Work closely with Digital Marketing Associate to increase lead volume, online booking volume, and conversion rate.
• Produce regular reports and statistics on a daily, weekly, and monthly basis.
• Support the Scheduler and Operations and Employee Engagement Manager, if needed.
• 40 hours per week only!
This is a positive, healthy, non-smoking environment.
Base pay for Inside Sales / Customer Service Representative between $40k to $60k + commission with total annual compensation between $40k to $100k+. Free bi-weekly cleaning and PTO, etc. Offer health insurance.
This is NOT a remote position. You are required to work at our office in Lincoln Park, Chicago.
We are looking for a smart, forward-thinking problem - solver to join our small crazy team! Or crazy small team. Works both ways actually!
Okay, think we've said enough. Your turn :- ). Please complete the application!
Requirements:
No Inside Sales experience needed. Just bring your positive energy, empathy, problem solving skills, and desire to grow!