Senior Delivery Lead

Charlotte, NC, United States

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary:

GFT is seeking a highly talented resource to oversee the day-to-day financial & operational needs of the organization.

This will include:

Management of monthly/quarterly financial & reporting processes to ensure delivery of LOB and Enterprise priorities; governing portfolio budget of ~$200m across initiative & base

Support the business’s Annual Initiative Planning process & advise on technology exit/entry rates

Partner with Business Support Team on monthly processes for resource/financial management and other related staff support deliverables.

Serve as deputy chief of staff for the team

Job Description Summary:

This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Job Responsibilities:

Manages program financials and supports resource planning.

Execution of monthly control routines supporting initiative financial management & reporting.

Drive creation of complex financial models and analytical tools to measure overall financial performance.

Gather and consolidate project financial forecast data from enterprise SORs. (TPAS and PMMT)

Set up budget, Guardrails, and Alerts to ensure detective and preventive measures are taken to stay within budget.

Review actuals & variances from previous month and make necessary adjustments to upcoming forecast.

Oversee Portfolio Direct Expenses, CAFA, and fixed expenses.

Establishes best practices across tech estimation and forecasting.

Meet with Business Support Management Team & Tech Exec to validate the following:

Resources properly included and aligned for the forecast prior to BD6 PMMT close; ensuring TPAS and PMMT is synched, and any outliers communicated (specifically Service provider updates)

Discuss and strategize on manager hiring plans; exist/entry rates, and annualized forecast.

Perform cost benefits analysis, Demand vs Usage vs Cost vs Budget.

Assists with Business Operations including but not limited to:

Own and deliver on ad-hoc business support projects

Executive Reporting & Communications, All Hands Calls & Newsletters

Employee Engagement & Satisfaction

Operational Excellence

Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.

Establishes target outcomes in partnership with stakeholders and leaders.

Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements.

Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates.

Required Qualifications:

At least 7-10 years of financial management experience

Ability to analyze and manipulate large quantities of data with great attention to detail as well as understand the flow of data within database applications

Excellent interpersonal, time management, problem solving and organizational skills with attention to detail

Highly organized with ability to manage deliverables on multiple tasks and priorities simultaneously

Demonstrated ability to operate in a fast paced environment with multiple concurrent priorities

Prior experience at Bank of America; deep understanding of the BAC monthly/quarterly financial close process

Experience using/managing BAC financial systems of record (TPAS/PMMT/PCM)

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.

Regardless of the position you are interested in, the starting points to building your resume are the same:

1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.

2. Think about why you can do the job and make a list of your skills that are relative to the job.

3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.

4. Summarize your abilities, accomplishments and skills into a brief, concise document.

Considerations when writing a resume

• Do be brief. Resumes should be 1-2 pages in length.

• Do be upbeat and active in your wording.

• Do emphasize what you have done clearly and concretely.

• Do be neat and well organized.

• Do have others proofread and critique your resume. Spell check. Make it error free.

• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.

• Don't be dishonest, always tell the truth about yourself in the most flattering light.

• Don't include salary history or requirements.

• Don't include references.

• Don't include accomplishments that do not support your professional goals.

• Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)

• Don't use italics, underlining, shadows or other fancy treatments.

Seven steps to a successful interview

1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?

2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?

3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.

4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.

5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.

6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.

7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.

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