ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
SuperCare Health
, CA, United States
“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satis
Job Source: SuperCare HealthSuperCare Health
City Of Industry, CA, United States
“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satis
Job Source: SuperCare HealthBooz Allen Hamilton
Los Angeles, CA, United States
Job Number: R0189302 Help Desk Analyst, Mid Key Role: Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply specific functional knowledge, including working and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope a
Job Source: Booz Allen HamiltonCareerBuilder
Los Angeles, CA, United States
Job Number: R0189302 Help Desk Analyst, Mid Key Role: Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional knowledge, working and general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and co
Job Source: CareerBuilderElectronic Systems
Los Angeles, CA, United States
Overview We are proactively seeking a Help Desk Technician for future roles within our growing IT Staffing Division. At ESI, the IT Staffing & Recruitment Team partners with our IT Clients to uncover, facilitate, and fill their staffing needs. The technician will provide accurate and timely technical support to customers via telephone, email and ch
Job Source: Electronic SystemsHED
Los Angeles
Job Description Job Description As an IT Helpdesk Support Worker , you will play a critical role in ensuring seamless technology operations across our multi-office national enterprise. Your focus will be on providing exceptional technical support, fostering team collaboration, and safeguarding our systems against cyber threats. If you thrive
Job Source: HEDHarley Ellis Devereaux
Los Angeles, CA, United States
As an IT Helpdesk Support Worker, you will play a critical role in ensuring seamless technology operations across our multi-office national enterprise. Your focus will be on providing exceptional technical support, fostering team collaboration, and safeguarding our systems against cyber threats. If you thrive in a dynamic environment and are passio
Job Source: Harley Ellis DevereauxRobert Half
burbank, ca
Job Title: Help Desk Analyst Location: Burbank About Us: Our client is a leading financial company dedicated to providing innovative solutions to our clients. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work environment. As we continue to grow, we are seeking a talented Help Desk Analy
Job Source: Robert Half, CA, United States
Help Desk Analyst II - San Francisco, CA Area
LHH Recruitment Solutions is looking for a Help Desk Analyst to join a dynamic team at a prominent private credit investment manager managing approximately $7.2 billion in assets under management. As a Help Desk Analyst II, you will play a crucial role in providing end-user support across all affiliates in the San Francisco, CA area. The firm specializes in direct lending to both non-sponsored and sponsored middle market companies, boasting a diverse portfolio.
Position is on-site 5 days a week in SF, Direct Hire, Full-Time/W2 role. I deal candidate would be less than 30 min away from SF area.
About the Opportunity:
Respond to end-user phone, email, or chat requests for support, resolving basic computer, application, system, device, access, or performance issues.
Utilize product information or solution databases to research, troubleshoot, and deliver solutions.
Advise users on methods, steps, and actions to resolve and avoid future issues, providing documentation as needed.
Document incidents using help desk systems or tools.
Escalate problems to appropriate levels or teams to achieve issue resolution.
Support installs or upgrades of software and devices (Laptops, Thin Clients, Cell Phones, Tablets, Telephones), set up user profiles, or reset passwords.
Fulfill all service level standards for response time and quality.
Work under the close direction of senior personnel in the functional area.
Additional Responsibilities:
Manage Help Desk tickets in a timely manner, meeting or exceeding SLA's.
Document customer interactions and run diagnostics to resolve customer-reported issues.
Escalate issues to Network/Systems Administrators as needed.
Install, make changes, and repair computer hardware and software.
Follow up with customers to ensure issues are resolved.
Qualifications:
Certifications required: CompTIA A+ / Net+- if not equivalent experience.
3-5 years of experience working as a Help Desk in a Microsoft Environment environment.
3+ years of experience with Microsoft Office 365
3+ years of experience with Spam Filters and Anti Virus tools
Basic fundamental knowledge of networking and systems functions.
Availability for regular hours and overtime as needed.
Excellent oral communication skills, ability to work exclusively with Senior Leadership.
Detail-oriented with the ability to keep detailed notes on tickets.
Highly organized to keep Help desk tickets in order.
Ability to diagnose and resolve basic computer technical issues.
Expected Salary Range:
$80,000-$100,000
Health Insurance Fully Paid
Discretionary Bonus
401k up to 4% match
#J-18808-Ljbffr
Help Desk Analyst jobs in , CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.