Network Engineer III - Remote

Boston, MA, United States

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Summary

Planning and implementation of local area networks, wide area networks and remote access services. Is expected to be the third level support for the Ryder IT Technical Svc Desk for any end user or site issues requiring assistance beyond the service desk's capability. Has responsibility for the identification of hardware or software technical problems and malfunctions related to any items of the network. Escalates to the appropriate carrier as required to resolve issues. Monitor and control infrastructure performance in the areas of response, throughput, and availability.

Essential Functions

Network upgrades, and routine hardware configuration

Monitor and control network performance in the areas of response, throughput, and availability

Remedy incident ticket problem resolution

Participate in 24x7 on-call rotation

Implement network architectures, including LAN, WLAN and WAN

Corporate Network Services administration- DNS, DHCP, Authentication

Creates and maintains comprehensive documentation for all implemented networks

Additional Responsibilities

Planning and implementation of local area networks, wide area networks and remote access services

Third level support for the Ryder IT Technical Svc Desk for any end user or site issue escalations

Escalates to the appropriate carrier or vendor as required to resolve issues

Has responsibility for the identification of hardware or software technical problems, and malfunctions related to any network related infrastructure.

Monitor and control infrastructure performance in the areas of response, throughput, and availability

Configures, tests, and maintains LAN/WAN equipment

MPLS, VRF, VPN and Internet network services administration

Monitors, troubleshoots, diagnoses, and resolves network problems

Creates and maintains comprehensive documentation for all implemented networks

Corporate DNS and DHCP administration

Assist in preparation of proposals and solution presentations

Present root cause analysis (RCA) for severity 1 incidents

Network upgrades, and routine hardware configuration

Daily maintenance and problem resolution on the LAN/WAN environment

Participate in 24x7 on-call rotation

Performs other duties as assigned.

Skills and Abilities

Strong verbal and written communication skills

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Capable of multi-tasking, highly organized, with excellent time management skills

Detailed oriented with excellent follow-up practices

Ability to lift, carry, and move components

Cisco enterprise Routers and Switches advanced required

SDWAN technology-Silverpeak and Meraki advanced preferred

WiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert required

F5 or equivalent ADC Load Balancers intermediate required

Cloud- Azure, AWS and OCI intermediate preferred

Networking monitoring and application performance tools-Solarwinds intermediate required

Qualifications

Bachelor's degree preferred MIS, CIS, MBA, Business Administration

Eight (8) years or more Enterprise in IT and/or Networking or Security required

Cisco enterprise Routers and Switches advanced required

SDWAN technology-Silverpeak and Meraki advanced preferred

WiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert required

F5 or equivalent ADC Load Balancers intermediate required

Cloud- Azure, AWS and OCI intermediate preferred

Networking monitoring and application performance tools-Solarwinds intermediate required

Other CCNP or equivalent proven enterprise experience

Other CWNP or CWSP

Travel: 1-10%

DOT Regulated: No

Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc. The salary for this position ranges from $75,000.00 to $83,000.00 Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: Network

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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