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Louisiana Technology Group
San Diego, CA, United States
Overview We have an immediate opening for a Customer Engagement Manager to perform various tasks related to customer liaison and communications, as well as managing business policy operating procedures for the Naval Enterprise Network (NEN). Critical Competencies: Government Project Management, IT Operations Management, Contracts Management, D
Job Source: Louisiana Technology GroupPetSmart
San Diego, CA, United States
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs smoothly-from head to tail. From motivating associates to ensuring we have the right product
Job Source: PetSmartPetSmart
Santee, CA, United States
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs smoothly-from head to tail. From motivating associates to ensuring we have the right product
Job Source: PetSmartAmazon
San Diego, CA, United States
Strategic Customer Engagements - Deal Lead AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes tha
Job Source: AmazonAmazon
San Diego
Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critica
Job Source: AmazonCatholic Charities Diocese
San Diego, CA, United States
Job Description Job Description Salary: $65,560 to $75,000 POSITION TITLE: Community & Volunteer Engagement Manager DEPARTMENT: Administration REPORTS TO: Director of Outreach and Communications FLSA STATUS: Exempt SALARY: $65,560 to $75,000 TIME COMMITMENT
Job Source: Catholic Charities DioceseAvanir Pharmaceuticals, Inc
San Diego, CA, United States
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, deliveri
Job Source: Avanir Pharmaceuticals, IncGoFundMe
San Diego, CA, United States
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy , a leading nonprofit fundraising softwa
Job Source: GoFundMeSan Diego, CA, United States
H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.
H2 Performance Consulting (H2) is seeking a Customer Engagement Manager to perform various tasks related to customer liaison and communications, as well as managing business policy operating procedures for the Naval Enterprise Network (NEN).
The Customer Engagement Manager responsibilities will include:
• Support the NEN Program Office as a liaison to Department of Navy stakeholders, including Chief Information Officers (CIOs) and Customer Technical Representatives (CTRs) in support of their IT service requirements
• Provide contract oversight to ensure that IT service requirements are met and that IT services are delivered in accordance with the contract(s) in place
• Provide project management oversight for contractual obligations including but not limited to IT equipment refresh, new IT equipment delivery, IT infrastructure delivery, software and application support, and legacy transition projects
• Support new and unpriced IT requirements from initiation to delivery, assisting in translating customer needs into actionable requirements
• Address/Identify contract execution issues and potential deficiencies
• Develop action plans to mitigate customer and vendor contract disputes
• Promote customer satisfaction through efficient and effective communication and proactive management of issues impacting service delivery, and facilitate stakeholder engagements as needed
Required Qualifications:
• Minimum SECRET clearance with Single Scope Background Investigation (SSBI)
• 7+ years of IT experience
• Experience with Department of Navy (DON) IT environments, specifically NMCI
• Experience with network transitions/migrations
• Excellent public speaking and personal interaction skills
• Proficiency in Microsoft Office applications, particularly Word, Excel and PowerPoint
• Ability to work on a team, while keeping overall project goals on schedule
• Ability to work independently with minimal or no oversight, and demonstrate exceptional written and oral communications skills
• Exemplary customer/client management skills and techniques
• Excellent organizational skills
Desired Qualifications:
• CISSP certification
• Security+ certification
• Experience supporting Information Assurance activities
• Familiarity with DON network architecture
• Familiarity with NMCI service delivery functions
• Familiarity with common NMCI processes and tools
Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com . All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.
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Email Alert for Customer Engagement Manager jobs in San Diego, CA, United States
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