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Amazon
Bellevue
Description Are you interested in joining an innovative team that is at the forefront of solving complex business problems? Supply Chain by Amazon will allow everyone to leverage Amazon’s advanced logistics, supply chain, and transportation to move products from manufacturers to customers, while keeping products in stock, shipping faster, reliably
Job Source: AmazonAmazon
Bellevue
Description Are you interested in joining an innovative team that is at the forefront of solving complex business problems? Supply Chain by Amazon will allow merchants to leverage Amazon’s fast, reliable warehousing and transportation capabilities and advanced data science to efficiently move products from manufacturers to customers, keeping mercha
Job Source: AmazonAmazon
Bellevue
Description Are you interested in joining an innovative team that is at the forefront of solving complex business problems? Supply Chain by Amazon will allow everyone to leverage Amazon’s advanced logistics, supply chain, and transportation to move products from manufacturers to customers, while keeping products in stock, shipping faster, reliably
Job Source: AmazonAmazon
Bellevue
Description Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers. Amazon has spent years bu
Job Source: AmazonAmazon
Bellevue
Description The Amazon Warehousing and Distribution team (AWD) is at the forefront of supply chain innovation, and is leading the next generation of marketplace and multi-channel storage and distribution services. We are looking for a passionate, result-oriented and inventive Business Intelligence Engineer. This is an opportunity to work in a start
Job Source: AmazonAmazon
Seattle, WA, United States
Amazon Pay is a high growth startup business within Amazon. Amazon Pay is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for 3rd party purchase experiences online. As part of our dynamic team, you'll be at the forefront of shaping the future of digital payments. We are looking for a Pri
Job Source: AmazonAmazon
Seattle, WA, United States
Job ID: 2647774 | Amazon.com Services LLC Amazon Vendor Services (AVS) is a paid account management program supporting Amazon’s largest and most strategic brands. Our teams work directly with vendors to maximize success on Amazon by enabling buyable selection for customers, reducing defects, lowering costs, and accelerating growth. We are constantl
Job Source: AmazonAmazon
Seattle, WA, United States
Amazon Vendor Services (AVS) is a paid account management program supporting Amazon’s largest and most strategic brands. Our teams work directly with vendors to maximize success on Amazon by enabling buyable selection for customers, reducing defects, lowering costs, and accelerating growth. We are constantly inventing new ways to deliver value to e
Job Source: AmazonBellevue
Description
Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Warehousing and Distribution (AWD) builds on that foundation with a bulk storage and distribution service for FBA sellers. This team continues to innovate towards creating an integrated end-to-end supply chain offering.
We are looking for a passionate, result-oriented, and influential Sr. Program Manager to drive the Operations Experience for AWD. This is an opportunity to work in a startup like environment within Amazon and we seek candidates who are motivated by a fast-paced and highly entrepreneurial environment. This role is a part of a global organization.
The successful candidate has program management and operations experience. This candidate must be an effective partner, as they will need to drive issue resolution and experience improvements through Operations partners. This candidate must be able to navigate ambiguity and new program launches. We are looking for someone who is detail-driven, and has excellent problem solving and communication abilities.
Key job responsibilities
Key responsibilities for the Sr. Program Manager (Ops Experience) will include Seller escalation tracking & resolution, defect reduction, provide the business perspective for new product and site launches. This role drives seller-facing support for Multi-Channel Distribution (MCD), creating processes, investigation paths and policies to support pilots and launches. This role is responsible for the following actions which feed team goals:
- Improve Tier-2 level escalation resolution SLA where unknown ops issues and or Ops actions are required
- Own the seller experience & related KPIs (TILT, TOLT, etc.) in partnership with Supply Chain
- Reduce Ops defect and repeat Ops issue type barriers for sellers in partnership with Product/SCI
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Email Alert for Sr. Program Manager, Amazon Warehousing and Distribution_ jobs in Bellevue
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