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Aimbridge Hospitality
Jacksonville, FL, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: Aimbridge HospitalityHome 1 Great Stay Jacksonville
Jacksonville, FL, United States
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest
Job Source: Home 1 Great Stay JacksonvilleMcKibbon Hospitality
Jacksonville, FL, United States
What Makes a McKibbon Front Desk Agent? The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs a
Job Source: McKibbon HospitalityHEI Hotels and Resorts
Jacksonville, FL, United States
About Us Elevate your career in the heart of downtown Jacksonville Florida. The Marriott Jacksonville Downtown is situated in the heart of the River City district. We love to play as hard as we work, so taking in a live show, football game, or concert, before or after work, is just one of the perks we enjoy at our location. Public transportation i
Job Source: HEI Hotels and ResortsMCR Hotels
Jacksonville, FL, United States
The Front Desk Agent at the Courtyard by Marriott Jacksonville Flagler Center is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS : Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their sta
Job Source: MCR HotelsWoodSpring Jacksonville
Jacksonville, FL, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: WoodSpring JacksonvilleBest Western
Jacksonville, FL, United States
Recently rebranded to the Quality Inn Southside Jacksonville HDG Hotels owns and operates hotels through out the Southeastern Region. Our company offers health, vision and dental insurance; a 401K match; paid time off; and other benefits in an effort to put our people first. If you are looking to be a part of a team whose vision is to positively i
Job Source: Best Westernaloft Jacksonville Airport
Jacksonville, FL, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: aloft Jacksonville AirportJacksonville, FL, United States
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About the Team
Shaner Hotels has an amazing opportunity at our Courtyard Jacksonville I-295 / East Beltway. Located only minutes away from beaches, area corporations, cruise lines, and area attractions, Courtyard Jacksonville Northeast/Kendall Town is ideal for corporate travel, relocation, and fun getaways. Enjoy our on-site Bistro serving breakfast and dinner and Starbucks coffee all day. The Courtyard Jacksonville I-295/East Beltway is completely smoke-free, and offers great amenities such as free high-speed Internet, a boarding pass station, a fitness center, and an outdoor heated pool. Our spacious rooms offer luxury bedding, a microwave and refrigerator, HDTVs, and media pods.
Front Desk Agent jobs in Jacksonville, FL, United States
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