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Route IT Technician

Philadelphia

Job Description Job Description

Are you experienced Field IT Technician who are pro with hardware troubleshooting and installation? Then join our growing IT Team of the Lead supplier for B2B vending, POS, coin operated machines in PA area!

Bilingual in Spanish will put you on Top of our list!

Field Service Technician will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Job Responsibilities:

Complete installations and provide support at client locations (small local businesses) in Philadelphia, 150 miles radius suburbs.

Hands-on and field-based work with over 90% of time spent on the route. (Gas reimbursement is provided)

Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.

Diagnose, troubleshoot and resolve Microsoft Windows / UNIX hardware and software problems

Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops and peripherals such as phones, printers, external drives and other related hardware

Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.

Perform basic computer wired and wireless network troubleshooting

Develop, document and effectively communicate job processes, procedures and techniques

Maintain proficiency in PC technical fields of expertise

Maintain a high level of proficiency in using help-desk systems and tools

Track and maintain equipment inventories

Test new hardware and software

Deliver device, instruct and visit clients -  BE ON CALL

Our ideal candidate:

Has extensive repair/fix hardware hands-on experience

Experienced with software installations

Has a car and valid Driver’s License

Has experience working with small local businesses

Is able to lift or move around some heavy equipment if needed

Is comfortable with being on route 90% of the time

Is able to build strong relationships with the customer and display excellent communication skills

Is knowledgeable about all safety requirements

Why Hunter Wave?

Casual environment focused on teamwork

Extensive industry and technology training

Career development program

Competitive salary

Monthly health reimbursement arrangement (HRA)

Comprehensive benefits including 100% work-related gas, tolls and parking reimbursement

Paid time off

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

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Route IT Technician jobs in Philadelphia

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