Sr. Zone Installation Specialist, Medical Imaging (East Zone)

Baltimore, MD, United States

Job Title

Sr. Zone Installation Specialist, Medical Imaging (East Zone)

Job Description

Join Philips Healthcare as a Sr. Zone Installation Specialist (East Zone) where you will WOW our customers by using your strong technical skills in providing the best in class install and customer service!

Your role:

* Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.

* The Sr. Zone Installation Specialist must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May be required to manage multiple issues simultaneously and train other team members.

* Must be qualified and perform work in at least one modality. May be asked to become qualified in and perform work in multiple modalities. Maintains knowledge of technical advances and current industry trends. Seeks out formal and informal training opportunities.

* Adopts best practices, schedules own activities & makes him/herself available to assist others.

* Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.

You're the right fit if:

* You've acquired 5+ years of experience in a diagnostic imaging (field or hospital-based) service environment. Preferred experience in Diagnostic X-Ray (DXR) and/or Image Guided Therapy (IGT) equipment.

* Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

* You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

* You must be able to:

* Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

* Travel can be up to 100% via car/air/train/bus. May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required).

* Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).

* Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

* Learn more about our business.

* Discover our rich and exciting history.

* Learn more about our purpose.

* Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The hourly pay range for this position is $28.27 to $48.46, plus overtime eligible. This role may include field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to East Zone (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT and WV)

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

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