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Library Assistant Reference

Boston, MA, United States

Overview The Hirsh Health Sciences Library provides collections and services to meet the information needs of the staff, students, and faculty of the Boston Health Sciences Campus. Located in Boston's Chinatown/Theater District, the Campus is comprised of the Dental School, the Medical School (including programs in Public Health and Professional Programs), the Friedman School of Nutrition Science and Policy, as well as the Graduate School of Biomedical Sciences, and the Human Nutrition Research Center on Aging (HNRCA) at Tufts University.

The Research and Instruction Department within the Library is a highly visible and customer service-oriented department that serves as the primary and first point patrons come to for assistance - with various library services and resources.

What You'll Do The Part-Time Library Reference Assistant is an on-site position responsible for carrying out all the daily activities of the Library Service Desk in an effective, customer-oriented, and professional manner.

Responsibilities include :

Assists patrons with access to library services and resources

Contributes to Library knowledge bases

Interprets library holdings via the online catalog

Provides library materials

Operates the circulation system

Checks library materials in and out

Creates and maintains patron records

Communicates library policies to staff and library users

Helps with printing and scanning

Responds to basic reference questions

Refers complicated inquiries to appropriate staff members

Executes other advanced functions of the library system

Presents with Library Service Desk statistics and Interlibrary Loan functions

What We're Looking For Basic Requirements :

Knowledge and experience typically acquired through completion of a Bachelor's degree and 1+ years of related experience

Exposure and experience with Library circulation systems and MS Office

Ability to lift books and related items

Ability to work collaboratively in a team and independently

Ability to meet and exceed customer needs and expectations

Preferred Qualifications :

Excellent written and verbal communication skills

Strong commitment to outstanding public service

Experience in an academic or special library

Comfortable with various technologies and programs including wikis, blogs, etc.

Special Work Schedule Requirements :

This is a permanent, part-time position for 20 hours per week

Scheduled Work Hours are 3 days a week from 12pm-5pm and Friday from 2pm-7pm

Pay Range

Minimum $19.80, Midpoint $23.55, Maximum $27.30

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

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