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META
Fremont, CA, United States
Summary: Meta is seeking a forward thinking leader with advanced technical and operational expertise to join the Edge & Network Service (ENS) Operations team. In this role, you will oversee a portfolio of vendors and lead initiatives to improve reliability, efficiency, and risk management in one of the most dynamic fast-paced networks in the world
Job Source: METAAmazon
Hayward, CA, United States
IT Support Engineer I, Operations Technology Solutions (OTS) Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece
Job Source: AmazonUnited States Air Force
East Palo Alto, CA, United States
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilitie
Job Source: United States Air ForceUnited States Air Force
Hayward, CA, United States
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilitie
Job Source: United States Air ForceUnited States Air Force
Pleasanton, CA, United States
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilitie
Job Source: United States Air ForceUnited States Air Force
Dublin, CA, United States
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilitie
Job Source: United States Air ForceUnited States Air Force
Livermore, CA, United States
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilitie
Job Source: United States Air ForceUnited States Air Force
San Leandro, CA, United States
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilitie
Job Source: United States Air ForceFremont, CA, United States
The Remote Support Operations Engineer provides control and monitoring support for specific industrial battery energy storage facilities under the jurisdiction of Tesla and governing bodies. This primarily involves continuously monitoring the site for any abnormalities and deviations from expected operating behavior and expeditiously acting when required, as well as adjusting the control/operating mode of the system as required by the governing bodies. This includes escalating to engineering teams for rapid issue resolution, as well communicating with the governing bodies to notify them of the situation and action plans.
For this position Remote Support Engineers will work a paired graveyard shift position, working 10-hour shifts, 10:00 p.m. to 8:00 a.m, PST, supporting a 24/7 environment. Scheduled shifts are Sunday to Wednesday or Wednesday to Saturday, typically 3 days off. Shift times and coverage will be based on the business need. Conversion to day shift hours is possible when business need changes.
Onsite role: Fremont (Page location), Palo Alto, or Lathrop, CA
Responsibilities
Monitor battery system performance and availability to ensure contractual obligations are being met
Handle after-hours customer escalations via Tesla hotline system.
Monitor and respond to alarms annunciated on Tesla's proprietary monitoring platform, communicating and escalating any issues to engineering and O&M teams
Act as the main point of contact for the governing bodies regarding required shutdowns, or events affecting facility operation
Respond, communicate, and escalate abnormalities with the Tesla's proprietary monitoring systems, including proposing improvements to increase the effectiveness of the monitoring system
Respond, communicate, and escalate any cybersecurity concerns
Prepare documentation for governing and regulatory bodies, such as NERC, ERCOT, BOA, etc.
Requirements Capable of working in a 24/7 environment, working 10-hour shifts, including weekends
Experience in a customer service environment
Grasps basic concepts of electricity (AC/DC, current, voltage, resistance, power, etc), and interpret electrical single line diagrams
Experience using Microsoft Word, Microsoft Excel
Excellent written and verbal communication skills
Ability to independently make decisions, and escalate when necessary
Enthusiasm for green technology
Email Alert for Systems Support Operations Engineer jobs in Fremont, CA, United States
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