Front Desk Associate- Hilliard
Hilliard, OH, United States
Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!
ROLE:
Front Office Specialist
THE PARTICULARS:
401K with employer match
Medical Insurance
Paid holidays
Vacation days (maximum accrual of 3 weeks per year)
Sick days (one week per year)
Free dental care (minus lab fees)
paid training
ABOUT THE ROLE:
Responsibilities include:
greeting patients as they arrive
nurture the practice-patient relationship (from the individual's very first face-to-face interaction, all the way through their 100th visit)
help create a positive, productive, supportive, & constructive in-office experience for every individual
help facilitate misc. patient-communication tasks
answer inbound phone calls
place outbound phone calls
confirm & schedule patient appointments (in person &/or by phone)
communicate with affiliated health care organizations -- other dental practices, etc.
help execute misc. Front Office tasks
collect payments
assist with insurance verification
provide support on all other tasks associated with the department's day-to-day responsibilities
contribute to the growth & evolution of Front Office operations
work collaboratively to refine the department's workflow and expand its capabilities.
WHAT WE'RE LOOKING FOR:
The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.
We look for team members who:
exemplify both professionalism and empathy
have exceptional communication and organizational skills.
provide stellar customer service
help establish the practice as our patients' "dental home" -- a place that is genuine & friendly, skilled & supportive, and truly second to none.
RELATED EXPERIENCE:
Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred.
But that is certainly not a prerequisite.
We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.
ABOUT US:
We're a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.
Our team enjoys lovely facilities, great benefits, and a dynamic environment.
We absolutely love what we do and have a great time doing it!
If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!
IF YOU'RE LOOKING FOR...
* a POSITIVE & CONSTRUCTIVE office culture
* a FOCUSED & EMPOWERING environment
* a team that's passionate about providing BEST-IN-CLASS patient care
... then we'd love to talk to you!