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Desktop Support Engineer

Woburn, MA, United States

Role: Desktop Support Engineer

Location: WOBURN, MA (Day 1 onsite )

Mandate Skills

ServiceNow, Windows OS, Network L3

Any Certifications, Required

Years Of Experience: 6-10

Detailed JD

QUALIFICATIONS:

Education:

Bachelor’s degree

Experience:

Must be self-motivated and a self-starter.

ServiceNow experience required.

At least 2 years of experience in an information technology role or related discipline

At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis

At least 2 years of experience with maintenance and repair of computer hardware

Microsoft Active Directory applications

Business software applications, including Microsoft Office Suite

IT Service Management ticketing tool such as ServiceNow, preferred

Manufacturing environment, preferred

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