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FlexJobs
Jacksonville
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsFlexJobs
Fruit Cove
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsFlexJobs
Fruit Cove
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsScholastic
Jacksonville
**Job Description:** Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic’s greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together. At Scholastic Book Fairs, we bring “the best school da
Job Source: ScholasticFlexJobs
Jacksonville
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsAmazon
Fruit Cove, FL, United States
This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation & PTO. (APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position re
Job Source: AmazonFlexJobs
Fruit Cove
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsAmazon
Fleming Island, FL, United States
This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation & PTO. (APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position re
Job Source: AmazonJacksonville, FL, United States
* Deliver an exceptional shopping experience when assisting shoppers through the ordering process via email, phone, live chat, or text.
* Maximize sales conversion through excellent customer service, product knowledge, and follow-through calls and emails to finalize sales and meet KPI.
* Pursuit of exceptional quality of experience, achievement of sales goals, and stand-out individual performance, all of which will qualify to be rewarded with additional monetary incentives.
* Develop a deep level of product knowledge, features, benefits, and remain up to date with new product introductions.
* Express the business brand image and mission in every interaction with owners and potential owners.
* Exceed customers expectations by providing the highest level of care and service from the time an inquiry is made until the order is delivered and through the ownership experience.
* Ensure orders are processed timely and accurately. Address any order adjustments and billing corrections completely. Support post-purchase ownership experience including delivery and service scheduling, replacement parts ordering, and consumer relations activities.
* Work professionally with fellow consultants by supporting the overall team objectives and providing backup as needed.
* Proactively utilize the CRM system to record and maintain shopper/ owner information, feedback, and insights to be used by internal teams to drive business success.
* Understand the value of the retail channel partners and how to qualify leads appropriately to enhance brand loyalty across all channels.
* Own the resolution of any owner billing adjustments, delivery issues, and post-sale service or consumer relations issues. Work with adjacent teams as needed to ensure an effortless experience for the owner.
* Must be able to work a shift from 9:00 a.m. - 5:30 p.m. EST (with a rotating 8:30 a.m. - 4:30 p.m. Saturday shift).
* Associates degree from an accredited university or college or equivalent work experience.
* Previous customer service experience or internet sales experience; 5+ years in consumer-facing or sales roles.
* Track record of sales success and/or exceptional customer support.
* Excellent written and verbal communication skills.
* Computer literate with typing skills and the ability to learn new applications quickly.
* Proven ability to work well in a team environment to achieve personal, team, and company-wide goals.
* For internal GEA applicants: Fully satisfactory performance and attendance in current position.
* Strong work ethic with integrity, self-motivation, and personal responsibility.
* Experience with GE Appliances Call Centers or equivalent customer service experience.
* Previous sales and phone-based experience.
* Ability to convert shoppers to buyers through the shopping journey to purchase by exhibiting stellar product knowledge and developing strong rapport.
* Proactive in staying up to date with all promotional opportunities that will deliver the best value for shoppers.
* Entrepreneurial spirit; desire to exceed sales goals.
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Email Alert for Customer Service Sales Consultant **Remote, Work from Home ** jobs in Jacksonville, FL, United States
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