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Virginia Mason Franciscan Health
Federal Way
**Overview** **OVERVIEW SECTION** In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the sc
Job Source: Virginia Mason Franciscan HealthTEKsystems
Bellevue
Description: Candidates should have excellent customer service skills, be detail oriented and be able to work productively in a team environment. This job requires the ability to multi-task and prioritize with a high degree of accuracy. Knowledge of the medical field and of insurance is a plus. Tasks will include appointment scheduling, answering m
Job Source: TEKsystemsKaiser Permanente
Renton, WA, United States
Description: Job Summary:Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain p
Job Source: Kaiser PermanenteFred Hutchinson Cancer Center (Fred Hutch)
Seattle, WA, United States
Patient Access Coordinator Job ID 27874 Type Regular Full-Time Location US-WA-Seattle Category Administrative Support Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the
Job Source: Fred Hutchinson Cancer Center (Fred Hutch)Virginia Mason Franciscan Health
Tacoma, WA, United States
Overview In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our
Job Source: Virginia Mason Franciscan HealthFred Hutchinson Cancer Research Center
Seattle, WA, United States
Fred Hutch is proud to be an Equal Opportunity and VEVRAA Employer . We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of: race color religion ancestry national origin sex age disability marital or veteran status sexual orientation g
Job Source: Fred Hutchinson Cancer Research CenterKaiser Permanente
Federal Way, WA, United States
Description: TUE-FRI 8AM-6PM, SAT 8AM-12PM Job Summary:Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account manage
Job Source: Kaiser PermanenteCommonSpirit Health
Seattle, WA, United States
Overview: In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of ou
Job Source: CommonSpirit HealthBurien
**Overview**
In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.
**Responsibilities**
**Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Edno-Shared Svc Clinic in Burien, WA. Supportive team with excellent growth opportunities. Free parking and no nights, weekends or organizationally recognized holidays required.**
This job is responsible for performing a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities.
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient’s medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures; and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
**Essential Duties:**
+ Registers and/or checks patients in/out.
+ Handles and reconciles payments.
+ Continually monitor and reconcile issues prior to patient visit.
+ Processes referral orders and/or pre-authorizations.
+ Coordinates appointments and ancillary services.
+ Responds to patient questions regarding routine billing and insurance matters.
+ Coordinates patient instructional/education activities.
**Qualifications**
+ One year of customer service work experience is required, two years preferred. Healthcare or Call Center experience preferred.
**Pay Range**
$19.69 - $28.62 /hour
We are an equal opportunity/affirmative action employer.
Email Alert for Patient Access Rep_ jobs in Burien
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